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Associate Manager | In-Store Member Engagement

Gap Inc., New York, NY, United States


Employer Industry: Retail

Why consider this job opportunity

Opportunity to work with a leading retailer in loyalty engagement and customer retention

Engaging role that offers hands‑on experience in executing loyalty initiatives

Supportive environment with opportunities for collaboration across various teams

Chance to utilize advanced MS Excel skills and analytical abilities to drive business results

Flexible work environment with the ability to adapt to changing business needs

Opportunity to make a tangible impact on customer loyalty and brand success

What to Expect (Job Responsibilities)

Partner with Store Operations, Field Leaders, and HQ teams to implement loyalty initiatives

Build and maintain reporting tools to track program performance and identify trends

Analyze data to provide insights for optimizing in‑store loyalty programs

Support execution of seasonal and promotional programs in stores

Prepare and distribute actionable reporting for field teams and business partners

What is Required (Qualifications)

Advanced Excel skills, including pivot tables, VLOOKUP, formulas, and charts

Strong analytical skills with the ability to interpret data into actionable insights

Solid understanding of retail operations and loyalty programs

Strong communication skills for effective collaboration across teams

Ability to manage multiple tasks and deadlines while maintaining attention to detail

How to Stand Out (Preferred Qualifications)

Experience creating reporting dashboards

Problem‑solving mindset with the ability to adapt quickly to changing priorities

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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