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Guest Sales and Service Consultant

Heights Wellness Retreat, Des Moines, IA, United States


Benefits

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Training & development

Wellness resources

Opportunity for advancement

Tuition assistance

Front Desk Sales Consultant (This Is a Sales Role — Read Before Applying) Massage Heights Ingersoll is hiring a

Front Desk Sales Consultant .

This is

not

a receptionist role. If you don’t like selling, this will not be a good fit.

We are looking for someone who is comfortable

guiding conversations, handling objections, and closing memberships

— both on the phone and in person.

The Reality of the Role (No Sugarcoating)

You will be expected to sell memberships

You will be measured on conversion rates

You will receive coaching and feedback

This is a performance-based role, not an admin position

If that excites you, keep reading.

If that makes you uncomfortable, please do not apply.

Compensation

Starting pay: $15/hour

$20 commission per membership sold

Hourly increases based on performance:

18% conversion → $16/hour

25%+ conversion → $17/hour

Strong performers earn $45k–$50k+

Free massage every month

This role rewards people who can convert — not people who just “show up.”

Schedule

20–40 hours per week available

Full-time and part-time options

Evenings and weekends required

Shifts fall within:

Mon–Fri: 9am–9pm

Sat: 9am–7pm

Sun: 10am–6pm

Schedules are predictable and posted in advance.

What You’ll Be Doing

Handling warm inbound inquiries (no cold calls)

Explaining services and memberships clearly and confidently

Guiding guests toward consistent care

Closing memberships and tracking results

Answering phones with confidence and energy

Following sales processes and conversion metrics

Who is a good fit This role is a strong fit if you have experience in:

Restaurant or hospitality service (servers do very well here)

Retail or membership sales

Guest-facing roles where persuasion matters

You should be comfortable:

Talking on the phone

Asking for the sale

Being coached

Being accountable to numbers

Who will NOT be a good fit

Someone looking for a quiet front desk job

Someone who dislikes sales or performance metrics

Someone who wants admin-only responsibilities

Someone uncomfortable with feedback or coaching

Perks & Benefits

Paid training

Employee discounts

Complimentary monthly massage

Opportunity to grow within a broader wellness business ecosystem

Final Note We are not looking for “everyone.”

We are looking for someone who wants to

perform, grow, and be rewarded for results .

If that sounds like you, apply!

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