Account Maintenance Specialist I
Paylocity, Schaumburg, IL, United States
About Paylocity
Paylocity is an award‑winning provider of cloud‑based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest‑growing HCM software providers worldwide by providing an intuitive, easy‑to‑use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. Traditional payroll providers automate basic HR processes such as payroll and benefits administration; Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. If you desire career development, we provide that, too. At Paylocity, people matter most and have always been at the heart of our business.
Position Overview Account Maintenance Specialist is responsible for data entry and maintenance of state agencies' rates, EINs, and frequencies for our clients. The role facilitates seamless onboarding of new clients, sets up and manages tax codes, and partners with colleagues in Tax and other related departments such as Client Services, Implementation, and Finance to ensure sound tax service and a high level of customer service is delivered.
Primary Responsibilities
Initiate and process SUI Rates/EIN and frequency exchanges
Update SUI rates, account numbers, and deposit frequencies
Facilitate new client onboarding, including scheduling prior to service tax collections for new customers, verifying client data, and importing demographic and pay history data into the tax application for new customers
Manage tax codes, including but not limited to adding tax codes and inactivating tax codes
Answer the tax code hotline (call queue)
Participate in User Acceptance testing (UAT)
Maintain and update current procedure documentation
Complete special projects as assigned by management
Other related responsibilities at the discretion of management
Requirements
1‑2 years of payroll experience preferred
Payroll service bureau experience a plus
Experience in a high‑volume payroll tax department is highly desirable
Employment tax knowledge desired
Proficient in Microsoft Office (MS Excel advanced skills)
Bachelor’s degree required
Equal Opportunity Employer Paylocity is an equal‑opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request a reasonable accommodation in the job application or interview process, please contact
LeaveBenefits@paylocity.com . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
Job Details Position type: Full‑time Location: Can be performed from any office in the US Pay range: $39,600 – $73,600 per year (base pay may vary based on experience and qualifications). This information is provided in compliance with relevant state and local pay transparency laws for the location in which this position will be performed.
Applicants should apply via
www.paylocity.com/careers .
#J-18808-Ljbffr
We give our employees what they need to succeed, including medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. If you desire career development, we provide that, too. At Paylocity, people matter most and have always been at the heart of our business.
Position Overview Account Maintenance Specialist is responsible for data entry and maintenance of state agencies' rates, EINs, and frequencies for our clients. The role facilitates seamless onboarding of new clients, sets up and manages tax codes, and partners with colleagues in Tax and other related departments such as Client Services, Implementation, and Finance to ensure sound tax service and a high level of customer service is delivered.
Primary Responsibilities
Initiate and process SUI Rates/EIN and frequency exchanges
Update SUI rates, account numbers, and deposit frequencies
Facilitate new client onboarding, including scheduling prior to service tax collections for new customers, verifying client data, and importing demographic and pay history data into the tax application for new customers
Manage tax codes, including but not limited to adding tax codes and inactivating tax codes
Answer the tax code hotline (call queue)
Participate in User Acceptance testing (UAT)
Maintain and update current procedure documentation
Complete special projects as assigned by management
Other related responsibilities at the discretion of management
Requirements
1‑2 years of payroll experience preferred
Payroll service bureau experience a plus
Experience in a high‑volume payroll tax department is highly desirable
Employment tax knowledge desired
Proficient in Microsoft Office (MS Excel advanced skills)
Bachelor’s degree required
Equal Opportunity Employer Paylocity is an equal‑opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request a reasonable accommodation in the job application or interview process, please contact
LeaveBenefits@paylocity.com . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
Job Details Position type: Full‑time Location: Can be performed from any office in the US Pay range: $39,600 – $73,600 per year (base pay may vary based on experience and qualifications). This information is provided in compliance with relevant state and local pay transparency laws for the location in which this position will be performed.
Applicants should apply via
www.paylocity.com/careers .
#J-18808-Ljbffr