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Inside Sales Coordinator - Georgia

Snapdragon Associates, Atlanta, GA, United States


Position Summary We are seeking a highly organized, customer‑focused Inside Sales Coordinator to join our building supply team. This role plays a critical part in supporting contractors, production customers, builders, and retail customers by accurately processing orders, coordinating special purchases, and delivering exceptional service.

The ideal candidate thrives in a fast‑paced, high‑volume environment, can effectively multitask under pressure, and demonstrates outstanding attention to detail.

Key Responsibilities

Accurately process sales orders, quotes, and returns in a timely manner for contractors, production customers, builders, and retail clients

Coordinate and track special orders with vendors, ensuring accurate pricing, product availability, and delivery timelines

Communicate order status, backorders, and delivery updates to customers and contractors

Provide exceptional customer service via phone, email, and in person

Collaborate with warehouse, purchasing, and outside sales teams to ensure smooth order fulfillment for production accounts and job‑site deliveries

Resolve customer inquiries, discrepancies, and issues professionally and efficiently

Maintain organized and up‑to‑date customer and order records

Assist with inventory inquiries and provide product information to support production schedules and project timelines

Support sales initiatives and identify opportunities to enhance customer satisfaction and increase sales

Qualifications

Previous experience in inside sales, customer service, or the building materials industry preferred

Experience working with contractors or production/homebuilder accounts is a plus

Strong multitasking skills with the ability to perform effectively under pressure

Excellent verbal and written communication skills

High level of attention to detail and strong organizational abilities

Proficiency in order entry systems and Microsoft Office

Ability to build positive relationships with customers, contractors, and team members

Self‑motivated with a strong work ethic

Key Competencies

Customer‑focused mindset

Strong problem‑solving abilities

Effective time management and prioritization skills

Team‑oriented approach

Adaptability in a fast‑paced production‑driven environment

Compensation & Benefits

Starting base salary of $65,000 annually

Quarterly performance‑based bonus opportunity, based on individual performance, team collaboration, and achievement of margin and revenue goals

Comprehensive benefits package (health, dental, vision)

Paid time off

Supportive and collaborative team environment

Opportunities for professional growth and advancement

If you are detail‑oriented, excel in a high‑volume sales environment, and are passionate about providing outstanding service to contractors and production customers, we encourage you to apply.

Contact Cassie Fosher at 603.323.0957 or Cassie@SnapDragonAssociates.com

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