Assistant Director Department
THE JEWISH BOARD, New York, NY, United States
For nearly 150 years, The Jewish Board has been delivering innovative, best‑in‑class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.
Location 55 Westchester Square, The Bronx, NY 10461, US
Purpose The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non‑judgmental, harm‑reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
Position Overview The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program, provides ongoing training, supervision, and guidance to staff, and is knowledgeable of regulatory requirements and agency practices, policies, and standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent to carry a cell phone 24×7×365.
Key Essential Functions
Provides regular supervision to Social Worker, Case Manager, and Case Associate staff.
Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance.
Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime.
Facilitates High Risk and Group Supervisions.
Participates in Case Conferences with external sources.
Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc.) for program needs.
Participates/Performs staff evaluations.
Ensures regulatory/agency compliance with staff completion of trainings.
Collaborates with Residence Manager to ensure apartments are safe.
Participates in administrative meetings and other on/off‑site meetings as scheduled.
Participates in Client/tenant meetings and works with staff to address and resolve entitlements issues.
Runs reports in Tableau, the Agency’s reporting system.
Documents work in MyAvatar, the Agency’s EHR system.
Uses the Agency’s ticketing system, SysAid.
Conducts apartment administrative walkthroughs.
Submits internal JBFCS reports related to apartment needs when necessary.
Participates in all meetings as assigned.
Works collaboratively as part of a service delivery team.
Travels to apartments within the five boroughs on a weekly basis.
Other duties as assigned.
Core Competencies
Knowledge of and experience with the operation of housing and supportive housing programs.
Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees.
Strong verbal and written communication skills.
Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail.
A problem‑solving orientation, resourcefulness, resilience.
Ability to travel to visit resident apartments when needed.
Educational / Training Requirements
LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered.
Experience Required / Language Preference
Minimum of five (5) years’ experience.
Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required.
Ability to work independently on projects and as a collaborator.
Organized, meticulous, and detail‑oriented.
Computer Skills Required
Strong computer skills, particularly in Microsoft Word and Excel.
Technologically competent in handling administrative practices.
Visual and Manual Dexterity
Standard office setting requirements.
Engages in physical activities with the residence.
Reads paper and electronic documents and performs significant data entry into various computer programs.
Work Environment / Physical Effort
The work environment generally does not involve physical risk or hazardous conditions.
Incumbent is routinely required to sit 70% of the time and stand 30% of the time.
Values Treat every person with dignity.
Act with respect and caring towards clients, colleagues, and communities.
Strive to be outstanding.
We are exceptional professionals in all we do.
Embrace each other’s differences and create a fair and inclusive environment for all.
Engage individuals and families as our partners, healing communities one person at a time through thoughtful collaboration.
We are an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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Location 55 Westchester Square, The Bronx, NY 10461, US
Purpose The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non‑judgmental, harm‑reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
Position Overview The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program, provides ongoing training, supervision, and guidance to staff, and is knowledgeable of regulatory requirements and agency practices, policies, and standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent to carry a cell phone 24×7×365.
Key Essential Functions
Provides regular supervision to Social Worker, Case Manager, and Case Associate staff.
Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance.
Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime.
Facilitates High Risk and Group Supervisions.
Participates in Case Conferences with external sources.
Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc.) for program needs.
Participates/Performs staff evaluations.
Ensures regulatory/agency compliance with staff completion of trainings.
Collaborates with Residence Manager to ensure apartments are safe.
Participates in administrative meetings and other on/off‑site meetings as scheduled.
Participates in Client/tenant meetings and works with staff to address and resolve entitlements issues.
Runs reports in Tableau, the Agency’s reporting system.
Documents work in MyAvatar, the Agency’s EHR system.
Uses the Agency’s ticketing system, SysAid.
Conducts apartment administrative walkthroughs.
Submits internal JBFCS reports related to apartment needs when necessary.
Participates in all meetings as assigned.
Works collaboratively as part of a service delivery team.
Travels to apartments within the five boroughs on a weekly basis.
Other duties as assigned.
Core Competencies
Knowledge of and experience with the operation of housing and supportive housing programs.
Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees.
Strong verbal and written communication skills.
Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail.
A problem‑solving orientation, resourcefulness, resilience.
Ability to travel to visit resident apartments when needed.
Educational / Training Requirements
LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered.
Experience Required / Language Preference
Minimum of five (5) years’ experience.
Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required.
Ability to work independently on projects and as a collaborator.
Organized, meticulous, and detail‑oriented.
Computer Skills Required
Strong computer skills, particularly in Microsoft Word and Excel.
Technologically competent in handling administrative practices.
Visual and Manual Dexterity
Standard office setting requirements.
Engages in physical activities with the residence.
Reads paper and electronic documents and performs significant data entry into various computer programs.
Work Environment / Physical Effort
The work environment generally does not involve physical risk or hazardous conditions.
Incumbent is routinely required to sit 70% of the time and stand 30% of the time.
Values Treat every person with dignity.
Act with respect and caring towards clients, colleagues, and communities.
Strive to be outstanding.
We are exceptional professionals in all we do.
Embrace each other’s differences and create a fair and inclusive environment for all.
Engage individuals and families as our partners, healing communities one person at a time through thoughtful collaboration.
We are an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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