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Implant Relationship Manager

Flagship Specialty Partners, Charlotte, NC, United States


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Full Time Charlotte, NC, US

Full-Time | Field & Clinical Hybrid Role | Specialty Dental Care We are hiring an

Implant Relationship Manager

to serve as the connective force between referring dentists, patients, and our surgical team. In this role, you will help patients confidently move forward with implant treatment while building meaningful professional relationships throughout the dental community.

If you have experience in

dental assisting, treatment coordination, or healthcare patient care

and enjoy educating, guiding, and supporting people through important decisions, this role offers a unique next step in your career.

You will spend time both

in the field collaborating with partner practices

and

inside the clinic supporting implant patients , ensuring every interaction reflects exceptional service and clinical excellence.

Local travel required (approximately 60–75%).

What You’ll Do Build Trusted Referral Partnerships

Visit referring dental practices to strengthen professional relationships

Serve as a reliable resource for doctors and their teams

Support communication between referring offices and specialists

Coordinate meetings, educational visits, and appreciation events

Share clinical updates, case collaboration opportunities, and resources

Identify ways to improve referral workflows and partnership experience

Guide Implant Patients Through Treatment

Act as a primary point of contact from consultation through final restoration

Educate patients on procedures, timelines, and treatment value

Present treatment plans and financial options clearly and compassionately

Reduce treatment delays through consistent follow-up

Coordinate scheduling across surgical and restorative providers

Advocate for patients throughout complex treatment journeys

Support Education & Professional Growth

Assist with study clubs, CE programs, and educational events

Coordinate logistics, attendance, and follow-up communication

Facilitate collaboration between restorative dentists and specialists

Help expand implant knowledge within partner offices

Align surgeons, clinical staff, labs, and scheduling teams

Maintain accurate case tracking and communication

Participate in planning meetings focused on growth and patient experience

Identify workflow improvements that enhance care delivery

Track Progress & Impact

Monitor referral activity and relationship engagement

Support implant case acceptance and completion tracking

Maintain organized outreach and follow-up systems

Contribute insights that help guide practice growth strategies

Who Thrives in This Role This position is ideal for someone who enjoys connecting with people just as much as supporting clinical care.

You may be a strong fit if you:

Have experience as a

Dental Assistant, Treatment Coordinator, or healthcare professional

Understand or are eager to learn implant and restorative workflows

Communicate confidently and naturally with patients and providers

Are organized, proactive, and dependable with follow-through

Enjoy working independently while staying closely connected to a team

Value professionalism, empathy, and service excellence

Like being out in the community rather than behind a desk all day

Why Join Us You’ll join a growing specialty organization dedicated to supporting exceptional surgeons and delivering outstanding patient outcomes. Your work will directly influence both patient confidence and practice growth, making you an essential part of the care journey.

This is a role for someone who wants their work to be visible, meaningful, and relationship-centered every day.

Apply today to become an Implant Relationship Manager and help patients move forward with confidence.

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