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Real Estate Transaction Administrator

HomeSmart Realty West, Carlsbad, CA, United States


At HomeSmart Realty West, we are blasting through long-held assumptions about what is and isn’t possible in the world of real estate in San Diego County in order to offer exceptional value to clients, agents, and all of our employees. About this position: HomeSmart Realty West is looking for a self-motivated, service-oriented, quick learner who is adept at managing a high volume of email, resolving issues with real estate files, and creating solutions for agents, with a positive attitude, to join our expanding team as a Transaction Administrator.

Responsibilities

Manage a high volume of email correspondence

Resolve issues with real estate files, creating solutions for Agents

Organize and run monthly reports and statistics

Follow up with Agents in keeping the files DRE compliant

Customer service for real estate Agents via email, telephone, or in person

Release/process commission for Agents

Precise data input for Agent commission/distribution

Update and maintain current downloads in the Broker portal

Back up for receptionist/Agent Services and Transaction Coordinator

Assist in Real Estate classes as needed

Qualifications

High school or equivalent required, some college experience preferred

Already a licensed realtor or is pursuing real estate license

Applicants must possess exceptional organizational and verbal and written skills

Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferred

Passionate about providing excellent customer service

Real Estate License preferred but not required

Able to handle high-volume workload with a friendly, positive attitude

Organized and highly detail-oriented

Able to work independently or collaboratively

Professional attitude, demeanor, and impression

Excellent problem solver, time management skills, and takes initiative

High degree of confidentiality, exercise good judgment by recognizing urgency and setting priorities

Able to interact well in a corporate office setting with staff and Agents

RPA-contract knowledge is helpful but not required

Able to succeed under stressful timelines and/or demanding situations

Excellent follow-up and follow-through abilities

Compensation $24 per hour

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