Member Relationship Specialist (Hilo & Kailua-Kona)
Hawaii Community Federal Credit Union, Kailua, HI, United States
Branch Closure: All branches will be closed on Saturday, March 14, 2026 due to inclement weather conditions. We apologize for any inconvenience this may cause. Mahalo for your patience and understanding.
Member Relationship Specialist
Salary Range:
See below Posted date:
February 2, 2026 Location:
Hilo | Kailua | Kaloko Branches Reports to:
Branch Manager Serve as a liaison between members and the Credit Union. Open accounts for members, research and resolve issues, professionally handles members’ questions and concerns. Provide informational services to members depending on their needs, and cross sells the appropriate products, services and programs of the Credit Union. Ensure proper processing of IRA transactions, including the posting of IRA certificate withdrawals, mailing of all documents forRequired Minimum Distributions. Works closely with the Laon Officer to receive and process loan applications; as well as to respond to members on all inquiries regarding rates, terms, requirements and other featuers for all loan products. Minimum Qualifications:
High school graduate / GED equivalent with 2 years of expreience in a financial institution preferred or related work experience. Loan origination and servicing a must to qualify for the MRS II position. Our open position is structured depending on experience: MRS I and MRS II MRS I Salary Range $41,000 - $59,000 MRS II Salary Range $46,000 - $65,000 This description of duties and qualifications should not be construed to imply that these requirements are the exclusive duties of the position. Incumbent will follow any other job related instructions and perform any other related duties as may be required by the supervisor. Hawaii Community Federal Credit Union's routing number is
321379818 . We offer notary serives at all our branches. We recommend you call ahead to schedule an appointment at 808-930-7700. We all want peace of mind when it comes to keeping our hard-earned money in savings accounts. Your Hawaii Community Federal Credit Union accounts are safe with us and insured by the NCUSIF for up to $250,000. If you need insurance beyond that amount, we'll help you structure your account so you can get additional coverage. Keep in mind our IRA accounts are insured separately up to $250,000, too. Yes, Hawaii Community Federal Credit Union participates in shared branching. Whenever you're traveling on the mainland, you can still get easy access to your Hawaii Community Federal Credit Union account through our partnership with the CO-OP Network. Locate a shared branch online or by calling 888-748-3266. the information, content, presentation, accuracy or opinions of these sites, or the quality, safety or suitability of any software found on these sites using a hyperlink may identify you as an HCFCU member to the operator of the external site HCFCU does not provide and is not responsible for the product, service or overall website content available at these sites. The privacy policies of HCFCU do not apply to linked websites and you should consult the privacy disclosures on these sites for further information. If you click 'Cancel' you will be returned to the HCFCU website.
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Salary Range:
See below Posted date:
February 2, 2026 Location:
Hilo | Kailua | Kaloko Branches Reports to:
Branch Manager Serve as a liaison between members and the Credit Union. Open accounts for members, research and resolve issues, professionally handles members’ questions and concerns. Provide informational services to members depending on their needs, and cross sells the appropriate products, services and programs of the Credit Union. Ensure proper processing of IRA transactions, including the posting of IRA certificate withdrawals, mailing of all documents forRequired Minimum Distributions. Works closely with the Laon Officer to receive and process loan applications; as well as to respond to members on all inquiries regarding rates, terms, requirements and other featuers for all loan products. Minimum Qualifications:
High school graduate / GED equivalent with 2 years of expreience in a financial institution preferred or related work experience. Loan origination and servicing a must to qualify for the MRS II position. Our open position is structured depending on experience: MRS I and MRS II MRS I Salary Range $41,000 - $59,000 MRS II Salary Range $46,000 - $65,000 This description of duties and qualifications should not be construed to imply that these requirements are the exclusive duties of the position. Incumbent will follow any other job related instructions and perform any other related duties as may be required by the supervisor. Hawaii Community Federal Credit Union's routing number is
321379818 . We offer notary serives at all our branches. We recommend you call ahead to schedule an appointment at 808-930-7700. We all want peace of mind when it comes to keeping our hard-earned money in savings accounts. Your Hawaii Community Federal Credit Union accounts are safe with us and insured by the NCUSIF for up to $250,000. If you need insurance beyond that amount, we'll help you structure your account so you can get additional coverage. Keep in mind our IRA accounts are insured separately up to $250,000, too. Yes, Hawaii Community Federal Credit Union participates in shared branching. Whenever you're traveling on the mainland, you can still get easy access to your Hawaii Community Federal Credit Union account through our partnership with the CO-OP Network. Locate a shared branch online or by calling 888-748-3266. the information, content, presentation, accuracy or opinions of these sites, or the quality, safety or suitability of any software found on these sites using a hyperlink may identify you as an HCFCU member to the operator of the external site HCFCU does not provide and is not responsible for the product, service or overall website content available at these sites. The privacy policies of HCFCU do not apply to linked websites and you should consult the privacy disclosures on these sites for further information. If you click 'Cancel' you will be returned to the HCFCU website.
#J-18808-Ljbffr