Xfinity Retail Sales Specialist - Technology Products Job at Comcast in San Mate

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Who we are: $26.44+ Hourly (Salary is $18.75 Base + Targeted Commission) • Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ • For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn • Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike. Job Description Who we are: $26.44 + Hourly (Salary is $18.75 Base + Targeted Commission) • Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ • For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn • Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike. What you will be doing: Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Meeting goals and metrics. Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles. If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of! Join Comcast and be a Part of Something Big! Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. What you will need to have: High School Diploma or equivalent Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s). Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly. Perks and benefits: Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage Comcast XFINITY courtesy services Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity Salary: Base Pay: $18.75 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $26.44 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years In Summary: Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn . We are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day . En Español: Comcast reúne lo mejor en medios de comunicación y tecnología. Impulsamos la innovación para crear los mejores entretenimientos del mundo y experiencias en línea. Como líder Fortune 50, establecemos el ritmo en una variedad de negocios innovadores y fascinantes y creamos oportunidades profesionales en una amplia gama de ubicaciones y disciplinas. Estamos a la vanguardia del cambio y nos movemos a un ritmo increíble, gracias a nuestras personas notables que llevan productos y servicios de última generación a millones de clientes todos los días. Si compartimos nuestra pasión por el trabajo en equipo, nuestra visión de revolucionar industrias y nuestro objetivo de liderar el futuro en medios y tecnología, queremos que avance rápidamente tu carrera en Comcast. Resumen Quiénes somos: $26.44 Por hora (salario es $18.75 + Comisión Base Dirigida) Lugares de Trabajo • NBC Comcast tiene uno de las compañías Universales Empresas de Entretenimiento En cualquier lugar más satisfactorias de América. Estamos orgullosos de nuestro trabajo, productos, servicios y dedicación a la comunidad. Siempre estamos abiertos a nuevos conocimientos para mejorar nuestra eficiencia, generar resultados sólidos y ofrecer una gran experiencia tanto para los empleados como para los clientes. Descripción del empleo Quiénes somos: $26.44 + por hora (Salary is $18.75 Base + Targeted Commission) • Great Places to Work ha nombrado a Comcast NBCUniversal una de sus 100 mejores empresas para trabajar Por sexta vez, Comcast es nombrada una de las principales compañías en Estados Unidos por LinkedIn • Comcast fue nombrado uno de los 20 primeros en DiversityIncs Top 50 En Comcast, somos innovadores e inventores de tecnología innovadora, creando entretenimiento excepcional para millones cada día, y cuidamos extraordinariamente de su comunidad. Ayudar a los clientes a interpretar y aclarar sus declaraciones de cuentas y pagar sus facturas en la tienda. Respondiendo cualquier pregunta, los clientes tienen servicios actuales o nuevos, haciendo cambios en los datos de cuenta, actualizando los niveles de servicio y procesando todas las solicitudes de servicio general. Actuando como embajador de marca para promover productos Comcast/Xfinity. Proporcionando comprensión y pasión a nivel de expertos sobre tecnología, especialmente alrededor de productos y servicios Comcast. Manteniendo un conocimiento detallado del producto de ventas, incluida información competitiva. Cumpliendo metas y métricas. Contribuyendo a un entorno divertido y competitivo! Lo que necesitarás: Diploma de secundaria o equivalente Generalmente, requiere 2-5 años de experiencia relacionada; preferimos la electrónica de consumo/experiencia en ventas al por menor inalámbricas. Creemos que los beneficios deben conectarnos con el apoyo que necesitamos cuando más importa y deberían ayudarnos a estar allí para aquellos que más importan. Ofrecemos un horario flexible que incluye noches, fines de semana, días festivos, horarios variables (s). Asistencia regular, consistente y puntual. Capacidad para llevar y / o levantar cajas de 25 libras, y la capacidad de pararse y moverse alrededor de la tienda constantemente. Perfijos y beneficios: Comcast ofrece los mejores beneficios de su clase. La mayoría de las posiciones de ventas son elegibles para una comisión bajo los términos de un plan aplicable, mientras que la mayoría de los puestos no-venta son elegíveis para un bono. Además, Comcast ofrece mejores beneficios en su clase a los empleados elegibles. Creemos que los beneficios deben conectarlo con el apoyo que necesita cuando es más importante, y debería ayudarle a cuidar a aquellos que más importan. Por eso ofrecemos una serie de opciones, orientación experta y herramientas siempre disponibles, que se personalizan para satisfacer las necesidades de su realidad -para ayudarlo a apoyar físicamente, financieramente y emocionalmente a través de los grandes hitos y en su vida cotidiana.Por favor visite el resumen de compensaciones y beneficios en nuestro sitio web de carreras para obtener más detalles.