Patient Account Specialist
Mountain Community Health Partnership, Bakersville, NC, United States
Overview
Mountain Community Health Partnership is seeking a full time Patient Account Specialist. This is a one-year position focused exclusively on patient account collections and revenue support. The Patient Account Specialist plays a key role in managing patient account balances, ensuring the accuracy of financial records, and supporting effective collection processes. This role is primarily remote, with occasional in-house work requirements communicated in advance. Responsibilities
Monitor patient account receivables and identify delinquent accounts for follow-up. Communicate with patients regarding outstanding balances and billing questions. Implement collection procedures and mail collection notices. Update, maintain, and correct patient accounts to ensure accuracy. Work self-pay pending and Medicaid pending reports. Complete payer source change notices as needed. Support additional team functions related to collections. Ensure compliance with healthcare collection standards and organizational policies. Qualifications
Education: High school diploma or equivalent. Experience: At least one year of experience in an office setting with collections responsibilities. Healthcare collections, medical billing and coding, preferred. Bilingual preferred. Compensation
Minimum of $18.00/hour. Commission opportunity based on a percentage of collected patient account balances (paid as promised wages in compliance with NC Wage and Hour Regulations). Employment Term
This is a one-year position, created to support MCHP's short-term needs related to patient account collections. Continuation beyond one year is not guaranteed. Benefits
401(k) Health Insurance Life Insurance Paid Time Off
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Mountain Community Health Partnership is seeking a full time Patient Account Specialist. This is a one-year position focused exclusively on patient account collections and revenue support. The Patient Account Specialist plays a key role in managing patient account balances, ensuring the accuracy of financial records, and supporting effective collection processes. This role is primarily remote, with occasional in-house work requirements communicated in advance. Responsibilities
Monitor patient account receivables and identify delinquent accounts for follow-up. Communicate with patients regarding outstanding balances and billing questions. Implement collection procedures and mail collection notices. Update, maintain, and correct patient accounts to ensure accuracy. Work self-pay pending and Medicaid pending reports. Complete payer source change notices as needed. Support additional team functions related to collections. Ensure compliance with healthcare collection standards and organizational policies. Qualifications
Education: High school diploma or equivalent. Experience: At least one year of experience in an office setting with collections responsibilities. Healthcare collections, medical billing and coding, preferred. Bilingual preferred. Compensation
Minimum of $18.00/hour. Commission opportunity based on a percentage of collected patient account balances (paid as promised wages in compliance with NC Wage and Hour Regulations). Employment Term
This is a one-year position, created to support MCHP's short-term needs related to patient account collections. Continuation beyond one year is not guaranteed. Benefits
401(k) Health Insurance Life Insurance Paid Time Off
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