Business & Cannabis Banking Specialist - Juneau
True North Federal Credit Union, Juneau, AK, United States
Overview
At True North, our True Crew’s dedication drives our vision of becoming Alaska’s Most Loved Credit Union. If you’re looking for more than a job, you’re in the right place. Join us and discover your next adventure!
Based in Juneau and Anchorage, we proudly serve Alaskans statewide. We can’t wait to welcome new True Crew members like you!
Our True Crew embodies True North’s mission to improve the economic well-being of the members, employees, and communities it serves. The results from our 2025 data clearly demonstrate the positive impact we are making.
The True Crew volunteered an impressive 316 hours, making a meaningful difference in our community.
Empowering Financial Futures Through Education: 113 members actively participated; 901 practical exercises completed; 612 articles read.
Together, we contributed $52,408.90 to strengthen and support Alaskan communities, inspiring positive change across the state.
Since launching in 2019, True North has proudly awarded $75,000 in scholarships, empowering Alaskan high school seniors to pursue their dreams.
Position:
Business & Cannabis Banking Specialist - Juneau
Location:
Mendenhall, 2777 Postal Way, Juneau, AK
Job Id:
595
# of Openings:
1
BUSINESS & CANNABIS BANKING SPECIALIST
Location:
Juneau, AK
Who we are:
True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. We are headquartered in Juneau with a branch in Anchorage, serving members across the state of Alaska.
What we need:
We are seeking a motivated candidate with a passion for customer service and eye for detail to join the Operations team providing support to a variety of traditional and non-traditional business members by addressing their financial needs.
Position Overview:
As a Business Specialist, you will work with members and potential members to open, service and monitor accounts, process transactions, problem solve and deliver general information about the Credit Union's products and services.
Additional responsibilities:
Act as the primary liaison for business members, providing support for account openings, closures and ongoing maintenance.
Guide business members through account setup processes including education on the online banking tools
Coordinate cash ordering and deposit services between business members and branch staff to ensure secure and efficient handling.
Assist with Risk Management team for annual compliance reviews.
Ensure all activities adhere to applicable state and federal laws, as well as internal policies and procedures.
And more!
What you’ll need:
One to three years of similar or related experience. Emphasis in managing business preferred.
A two-year college degree or completion of specialized certification or licensing or completion of specialized training courses.
Excellent listening and communication skills and ability to work with discretion.
Ability to work efficiently and exercise good organizational skills
True North Federal Credit Union is a member-owned full-service financial institution offering a full benefit package including medical/dental/vision, retirement and paid time off. Pay DOE.
True North FCU is an Equal Opportunity Employer.
VOTED 2022 and 2023 BEST PLACE TO WORK in Juneau ~ Silver Award! Come find out why!
E-Verify Statement:
True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.
Tax forms are now available upon request.
To request your forms, please contact Human Resources using one of the following methods:
Email:
hr@truenorthfcu.org Phone:
(907) 523-4700 Mail:
True North FCU Attn: Human Resources 2777 Postal Way Juneau, AK 99801
True Crew benefits include:
Health Insurance
Vision Insurance
401k with Employer Match, Vested after 2 Years
Tuition Reimbursement
Employee Assistance Program
Generous Paid Time Off (PTO) Bank
Paid Jury Duty
Paid Bereavement
Flexible Spending Account
E-Verify Statement:
True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.
#J-18808-Ljbffr
Based in Juneau and Anchorage, we proudly serve Alaskans statewide. We can’t wait to welcome new True Crew members like you!
Our True Crew embodies True North’s mission to improve the economic well-being of the members, employees, and communities it serves. The results from our 2025 data clearly demonstrate the positive impact we are making.
The True Crew volunteered an impressive 316 hours, making a meaningful difference in our community.
Empowering Financial Futures Through Education: 113 members actively participated; 901 practical exercises completed; 612 articles read.
Together, we contributed $52,408.90 to strengthen and support Alaskan communities, inspiring positive change across the state.
Since launching in 2019, True North has proudly awarded $75,000 in scholarships, empowering Alaskan high school seniors to pursue their dreams.
Position:
Business & Cannabis Banking Specialist - Juneau
Location:
Mendenhall, 2777 Postal Way, Juneau, AK
Job Id:
595
# of Openings:
1
BUSINESS & CANNABIS BANKING SPECIALIST
Location:
Juneau, AK
Who we are:
True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. We are headquartered in Juneau with a branch in Anchorage, serving members across the state of Alaska.
What we need:
We are seeking a motivated candidate with a passion for customer service and eye for detail to join the Operations team providing support to a variety of traditional and non-traditional business members by addressing their financial needs.
Position Overview:
As a Business Specialist, you will work with members and potential members to open, service and monitor accounts, process transactions, problem solve and deliver general information about the Credit Union's products and services.
Additional responsibilities:
Act as the primary liaison for business members, providing support for account openings, closures and ongoing maintenance.
Guide business members through account setup processes including education on the online banking tools
Coordinate cash ordering and deposit services between business members and branch staff to ensure secure and efficient handling.
Assist with Risk Management team for annual compliance reviews.
Ensure all activities adhere to applicable state and federal laws, as well as internal policies and procedures.
And more!
What you’ll need:
One to three years of similar or related experience. Emphasis in managing business preferred.
A two-year college degree or completion of specialized certification or licensing or completion of specialized training courses.
Excellent listening and communication skills and ability to work with discretion.
Ability to work efficiently and exercise good organizational skills
True North Federal Credit Union is a member-owned full-service financial institution offering a full benefit package including medical/dental/vision, retirement and paid time off. Pay DOE.
True North FCU is an Equal Opportunity Employer.
VOTED 2022 and 2023 BEST PLACE TO WORK in Juneau ~ Silver Award! Come find out why!
E-Verify Statement:
True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.
Tax forms are now available upon request.
To request your forms, please contact Human Resources using one of the following methods:
Email:
hr@truenorthfcu.org Phone:
(907) 523-4700 Mail:
True North FCU Attn: Human Resources 2777 Postal Way Juneau, AK 99801
True Crew benefits include:
Health Insurance
Vision Insurance
401k with Employer Match, Vested after 2 Years
Tuition Reimbursement
Employee Assistance Program
Generous Paid Time Off (PTO) Bank
Paid Jury Duty
Paid Bereavement
Flexible Spending Account
E-Verify Statement:
True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.
#J-18808-Ljbffr