Edenred Finland Oy. is hiring: User Researcher (all genders) in New Bremen

User Researcher (all genders) page is loaded## User Researcher (all genders)remote type: Hybrid/Partially Remotelocations: Germany - Kleinostheimtime type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR018897Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility.**User Researcher (all genders)**full-time position in our Division Digital Factory in Kleinostheim near Frankfurt as soon as possible.**Your tasks:*** Define and evolve user research strategy in close collaboration with Product Design and Product Management, aligned with business outcomes* Design and conduct qualitative and quantitative research tailored to product goals and user flows* Embed research into shaping and discovery rituals, ensuring insights inform decisions early in the product lifecycle* Lead and manage en-to-end research operations (e.g. interviews, usability testing, workshops, surveys), including participant recruitment, ensuring compliance, consent, and representative user samples* Synthesize findings into clear deliverables (personas, journey maps, opportunity briefs), engage stakeholders, and drive a user-centered product culture* Create rigorous, repeatable research protocols, build a scalable user knowledge repository, and enable research at scale across squads through templates, guidelines, and lightweight frameworks* Act as a strategic partner for Product and Design, not only as a research executor **Your profile:*** At least 3 years of professional experience in user research, ideally in B2B, tech-driven, or complex product environments, with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus* Expertise in designing and conducting qualitative and quantitative studies and translating insights into actionable product and business decisions* Strong skills in participant recruitment, research operations, and user research tools to drive scalable, efficient research campaigns* Ability to synthesize complex data into clear, eviden-ce-based recommendations and communicate findings to diverse stakeholders* Collaborative, proactive, and hands-on leader with exceptional communication, storytelling, and problem-solving skills, thriving in fast-paced, Agile environments* Fluent in English and German with French or Italian as a plus* Flexible working hours: The optimal compatibility of family, leisure and career is a matter of course for us.* Shopping Card: The Ticket Plus City Card is topped up with €50 per month for all employees.* Mobile working: Whether working from home or on site in a team, flexibility is very important to us.Please submit your application documents in **English**, including your **salary expectations** and **earliest possible start date**.Your contact person:**Mira Kuhn** / Senior Talent Acquisition Specialist personal@uta.com +49 6027 509 735**Apply now and Vibe with us !** #J-18808-Ljbffr In Summary: User Researcher (all genders) will lead en-to-end research operations . At least 3 years of professional experience in user research, ideally in B2B, tech-driven, or complex product environments, with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus . En Español: La página de Usuario Investigador (todos los géneros) está cargada##User Researcher (todo el género)Tipo remoto: Híbrido/Parcialmente Remote Localizaciones: Alemania - Kleinostheimtime tipo: Kokopäiväinen publicado en: Julkaistu tänäänjob requisition id: JR018897Vibe con nosotros - más de 700 colegas de toda Europa esperan conocerle!Somos uno de los principales proveedores de servicios de movilidad en Europa y permitimos a nuestros clientes en más de 40 países reabastecer, cobrar sus vehículos eléctricos, procesar peaje y utilizar otras soluciones innovadoras y digitales para la gestión de flotas. UTA Edenred fue fundada en 1963 y ahora forma parte de Edenred SE. En resumen: Simplificamos la movilitud.*User Researcher (geners) **Posicionemos al menos tiempo en la División Fábrica de Frankfurt*En cuanto a las primeras tareas posibles de desarrollo del producto y diseño de productos que se desarrollan dentro de nuestras estrategias de investigación e innovación, así como llevar a cabo investigaciones cuantitativas y actividades relacionadas con el ciclo de vida de trabajo. Entrevistas, pruebas de usabilidad, talleres, encuestas), incluida la contratación de participantes a través de plantillas, directrices y marcos ligeros* Actúa como un socio estratégico para el producto y diseño, no sólo como investigador **Su perfil de ocio:*** Participar en grupos interesados con al menos 3 años de experiencia profesional en investigación del usuario, idealmente en B2B, basado en tecnología o diseños de productos complejos, con una trayectoria de alta capacidad de resolución de problemas personales; crear un repositorio escalable de conocimientos sobre los usuarios y permitir que se realicen investigaciones a gran escala entre escuadrones mediante modelos, pautas y marcas livianas.* Actuar como un partner estratégicos para el Product and Design, no solo como un investigador**Tu perfil de placer:*** Al menos tres años de experiencias profesionales en búsqueda del cliente, idealmente en medio ambiente B2b, enfocado en tecnologías o proyectos de producto complejo, con un seguimiento rápido de las competencias de desarrollo de estudios personales relacionados con la familia.