ESOP Client Relationship Manager

****Apply Now***** Serve as a subject matter expert for the company’s ESOP, providing strategic oversight and guidance on plan design, administration, and long‐term sustainability.* Partner with Legal, Finance, Tax, Payroll, and external advisors to ensure compliance with ERISA, IRS, and Department of Labor requirements.* Support fiduciary governance processes, including documentation, audits, valuations, and trustee interactions.* Oversee day‐to‐day ESOP administration, including eligibility, allocations, distributions, vesting, diversification, and participant transactions.* Ensure accurate and timely execution of annual ESOP activities, including valuations, statements, and required filings.* Identify and implement process improvements to enhance accuracy, efficiency, and participant experience.* Act as a trusted advisor to senior leadership, HR partners, and business leaders on ESOP‐related matters.* Develop and deliver clear, compliant communications and education materials to help participants understand the ESOP and its value.* Respond to complex participant inquiries with empathy, clarity, and professionalism.* Mentor and guide junior plan managers or analysts, fostering strong technical capability and a culture of accountability and continuous improvement.* Contribute to broader benefits and total rewards initiatives through ESOP expertise.* Bachelor’s degree required; advanced degree or relevant certification preferred (e.g., CEPA, CPA, JD, or similar).* 7+ years of experience in ESOP administration, retirement plan management, or a closely related field.* Strong working knowledge of ERISA, IRS regulations, fiduciary responsibilities, and ESOP operational best practices.* Experience partnering with trustees, valuation firms, and external advisors.* Proven ability to manage complex processes with high accuracy and attention to detail.* Deep ESOP technical expertise with the ability to simplify complex concepts.* Strong analytical, organizational, and problem‐solving skills.* Excellent written and verbal communication skills, including executive‐level communication.* High integrity, sound judgment, and comfort operating in a highly regulated environment.* Collaborative mindset with the confidence to lead through influence.Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.- ****Learning Agility**:** Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.*Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment,

please reference*### **Voya Financial**, Inc., is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for individual, workplace and institutional clients, supporting more than 18 million customer relationships. Certified as a “Great Place to Work” by the Great Place to Work(R) Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity. Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit #J-18808-Ljbffr