Sales Consultant
MFA Oil Company, Springdale, AR, United States
Big O Tires Store - Springdale, 3672 W Sunset Ave, Springdale, Arkansas, United States of America
Job Description Posted Wednesday, March 18, 2026 at 5:00 AM
Overview Big O Sales Consultants perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs.
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
Monitor customer service area and host waiting customers, providing fast and friendly customer service
Handle complaints courteously and efficiently per company policy
Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management
Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques
Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales
Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies
Manage ticket average and profitability, and assist store manager in meeting company expectations
Support store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, merchandising and other related functions as required.
Protect company assets by properly cleaning, maintaining, and storing tools and equipment
Properly check-in vendors, receive merchandise, and stock shelves
Clean facilities, maintaining internal and external store appearance to comply with Big O Tires standards
Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
Assist in the proper training of new employees as needed
Timely complete daily Today’s Class Technician and other required training
All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
Job Requirements
18 years of age or older
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change
Ability to safely operate automatic and manual transmission vehicles
Availability to work holidays, weekends, and after regular business hours as needed
Ability and willingness to work with hazardous materials
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Job Description Posted Wednesday, March 18, 2026 at 5:00 AM
Overview Big O Sales Consultants perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs.
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
Monitor customer service area and host waiting customers, providing fast and friendly customer service
Handle complaints courteously and efficiently per company policy
Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management
Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques
Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales
Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies
Manage ticket average and profitability, and assist store manager in meeting company expectations
Support store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, merchandising and other related functions as required.
Protect company assets by properly cleaning, maintaining, and storing tools and equipment
Properly check-in vendors, receive merchandise, and stock shelves
Clean facilities, maintaining internal and external store appearance to comply with Big O Tires standards
Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
Assist in the proper training of new employees as needed
Timely complete daily Today’s Class Technician and other required training
All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
Job Requirements
18 years of age or older
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change
Ability to safely operate automatic and manual transmission vehicles
Availability to work holidays, weekends, and after regular business hours as needed
Ability and willingness to work with hazardous materials
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