Personal Banking Associate
AMG National Trust, Greenwood Village, CO, United States
AMG is built around the present and future goals of our clients, and we leverage our size, independence, and comprehensive offering to deliver a personalized experience at every step.
POSITION PURPOSE: To perform intermediate duties and support related to branch operational activities and financial services.
RESPONSIBILITIES: New Accounts:
Assist consumer and business customers and lenders in their selection of various accounts, products and financial services available from the Bank
Interview customers to obtain information; establish proper identification of new customers; determine need and extent of reference investigation
Make decisions regarding the opening of new accounts; assign account numbers; complete forms requiring customer signature(s); verify credit history; accept initial deposits; prepare all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
Prepare agreements for treasury management products. Gather the appropriate documentation for services requested, have signed and return to main office for review and approval
Set up approved treasury management services on the various systems
Perform safe deposit duties by opening accounts, controlling access, assisting customers and assisting with performing audits as needed
Process funds received from customer through tellerline for initial deposits; determines funds availability and obtains receipt for customer. Place appropriate holds when necessary following the regulation guidelines to ensure compliance is met
Gather data and process various reports and callbacks. Complete BSA and Risk Ratings for each account holder, complete the Onboarding forms
Accept new Visa Debit card application requests, and/or overdraft protection requests. Send documentation to main office for approval
Provide effective customer service by answering customer questions; investigates and correct errors; and resolves problems or other issues
Operations:
Reconcile General Ledger, process daily reports, and wire transfers.
Provide support to all assigned areas of branch operations where service or assistance is needed, including teller, vault teller,safe deposit, and bank by mail deposits
Assist with balancing of ATM, adding cash when needed, processing on-us deposits
Assist with teller audits, fraud, and security audits
Receive and processes stop payment requests
Order checks, deposit slips and endorsement stamps
Report System - review, print, record, file, update information as assigned
Teller:
Perform all teller duties to include, but not limited to; processing deposits, withdrawals, stop payments, place appropriate holds of deposits when necessary, balancing teller drawer, transfer of funds, and research
Assist with opening and closing the vault(s) daily, assist in balancing vault currency
Issue official checks following bank procedures
Mail - record in logs, process, and file
KNOWLEDGE AND SKILLS REQUIREMENTS:
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs, including MS Word and Excel
Courteous social skills and ability to assist and interact with all customers in a welcoming manner
Strong math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner
Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations
Effective organizational and time management skills
Ability to work with minimal supervision
Proficiency in verbal and written communication
Exceptional attention to detail
Ability to respect and hold confidential information
Effectively work as a team member and independently as required
Answer client questions and direct for assistance
Adhere to Bank policies, government regulations and legal requirements
Understand and comply with the Bank Secrecy Act and related Anti-Money Laundering (AML) regulations (OFAC checks, monitoring for suspicious activity, cash transaction reporting, etc.)
Other duties as assigned
EDUCATION / EXPERIENCE REQUIREMENTS:
Minimum 2 years new accounts experience; commercial and consumer, non-profit
Minimum 2 years teller experience or cash handling experience
Position will be posted through April 30th.
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POSITION PURPOSE: To perform intermediate duties and support related to branch operational activities and financial services.
RESPONSIBILITIES: New Accounts:
Assist consumer and business customers and lenders in their selection of various accounts, products and financial services available from the Bank
Interview customers to obtain information; establish proper identification of new customers; determine need and extent of reference investigation
Make decisions regarding the opening of new accounts; assign account numbers; complete forms requiring customer signature(s); verify credit history; accept initial deposits; prepare all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
Prepare agreements for treasury management products. Gather the appropriate documentation for services requested, have signed and return to main office for review and approval
Set up approved treasury management services on the various systems
Perform safe deposit duties by opening accounts, controlling access, assisting customers and assisting with performing audits as needed
Process funds received from customer through tellerline for initial deposits; determines funds availability and obtains receipt for customer. Place appropriate holds when necessary following the regulation guidelines to ensure compliance is met
Gather data and process various reports and callbacks. Complete BSA and Risk Ratings for each account holder, complete the Onboarding forms
Accept new Visa Debit card application requests, and/or overdraft protection requests. Send documentation to main office for approval
Provide effective customer service by answering customer questions; investigates and correct errors; and resolves problems or other issues
Operations:
Reconcile General Ledger, process daily reports, and wire transfers.
Provide support to all assigned areas of branch operations where service or assistance is needed, including teller, vault teller,safe deposit, and bank by mail deposits
Assist with balancing of ATM, adding cash when needed, processing on-us deposits
Assist with teller audits, fraud, and security audits
Receive and processes stop payment requests
Order checks, deposit slips and endorsement stamps
Report System - review, print, record, file, update information as assigned
Teller:
Perform all teller duties to include, but not limited to; processing deposits, withdrawals, stop payments, place appropriate holds of deposits when necessary, balancing teller drawer, transfer of funds, and research
Assist with opening and closing the vault(s) daily, assist in balancing vault currency
Issue official checks following bank procedures
Mail - record in logs, process, and file
KNOWLEDGE AND SKILLS REQUIREMENTS:
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs, including MS Word and Excel
Courteous social skills and ability to assist and interact with all customers in a welcoming manner
Strong math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner
Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations
Effective organizational and time management skills
Ability to work with minimal supervision
Proficiency in verbal and written communication
Exceptional attention to detail
Ability to respect and hold confidential information
Effectively work as a team member and independently as required
Answer client questions and direct for assistance
Adhere to Bank policies, government regulations and legal requirements
Understand and comply with the Bank Secrecy Act and related Anti-Money Laundering (AML) regulations (OFAC checks, monitoring for suspicious activity, cash transaction reporting, etc.)
Other duties as assigned
EDUCATION / EXPERIENCE REQUIREMENTS:
Minimum 2 years new accounts experience; commercial and consumer, non-profit
Minimum 2 years teller experience or cash handling experience
Position will be posted through April 30th.
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