Homeowner Loss Mitigation Specialist

A prominent banking institution located in Cincinnati, Ohio, is seeking a SPOC Specialist to assist borrowers with foreclosure and loss mitigation inquiries. This role requires excellent customer service skills and a minimum of 2 years in collections or default servicing experience. The candidate will be responsible for analyzing borrower situations, maintaining communication with internal departments, and ensuring timely responses to customer inquiries. The position supports a positive banking experience while adhering to industry guidelines and regulations. #J-18808-Ljbffr