Logo
job logo

Entry Level Tax Preparer

Jackson Hewitt, Lancaster, PA, United States


Seasonal Entry Level Tax Preparer

As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies. Conduct face-to-face tax interviews with clients. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS audit support. Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations. Collection and processing of clients' payments while ensuring timely deposits. Marketing and business generation efforts. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Answer client calls via our national call center routing system. Answer questions and provide future tax planning to clients. Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution. Support office priorities through teamwork and collaboration. Benefits include employee discounts, flexible schedule, and training & development. Flexible schedules available include day shift, night shift, weekends, weekdays, full-time or part-time. Skills you'll bring for success include passion for providing extraordinary customer service, excellent communication and interpersonal skills, experience working in a fast-paced environment, basic knowledge of computer functions and math, sales and/or marketing experience, experience in accounting, finance, retail, bookkeeping, or tax preferred, and a Bachelor's degree in Accounting or related field is a plus! PTIN Certification: Yes. Compensation: $15.00 per hour