Niemann Harvest Market Store Director in Training
Niemann Foods, Carmel, IN, United States
Job Title:
Niemann Harvest Market Store Director in Training
Job Code: MTR
Department: Assistant Manager – 7041
Reports To: Regional Director of Operations/Store Director
FLSA Status: Exempt
Prepared Date: January 2025
SUMMARY The Store Director in Training (SDIT) is a leadership development position designed to prepare individuals for the role of Store Director within a supermarket setting. The SDIT will receive hands‑on training and exposure to all aspects of supermarket operations, including management, customer service, inventory control, sales, and staff supervision. The training program focuses on leadership development, operational excellence, and strategic decision‑making to ensure the successful running of a supermarket.
ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership Development
Assist in the day‑to‑day operations of the supermarket, working closely with the Store Director and management team to understand key operational and financial goals.
Develop leadership skills by supervising and coaching team members, fostering a collaborative and high-performance environment.
Manage various departments within the store (e.g., produce, deli, bakery, grocery) and ensure department managers are meeting productivity, sales, and customer service objectives.
Take on increasing responsibility over time, with the goal of managing the store independently as Store Director upon successful completion of the training program.
Customer Service & Relationship Building
Ensure a high level of customer satisfaction by maintaining excellent store conditions, resolving customer concerns, and promoting positive shopping experiences.
Develop strategies to enhance customer loyalty and retention through personalized service and in‑store promotions.
Engage with customers to understand their needs, gather feedback, and implement changes as necessary.
Operational Excellence
Assist in managing inventory, ordering stock, and maintaining merchandise displays to ensure product availability and reduce waste.
Monitor store performance metrics, including sales, labor costs, shrinkage, and customer satisfaction.
Oversee cash control procedures and ensure that the store adheres to company policies on financial reporting, budgeting, and auditing.
Collaborate with the leadership team to drive store sales, reduce costs, and optimize operational efficiency.
Employee Training & Development
Participate in training of new employees, ensuring all staff are equipped to deliver excellent customer service.
Mentor department managers and team members to improve performance, productivity, and engagement.
Foster a positive and inclusive workplace culture by promoting diversity and maintaining an open line of communication with staff.
Safety & Compliance
Ensure the store complies with all company policies, health and safety regulations, and legal requirements.
Monitor food safety standards and ensure sanitation practices are followed throughout the store.
Conduct regular safety meetings and training for staff to minimize risk and maintain a safe environment for customers and employees.
Strategic Planning & Goal Setting
Participate in setting store goals, including sales targets, customer service initiatives, and budget management.
Analyze store performance data and contribute to decision‑making processes to drive improvements and achieve business objectives.
Other duties as assigned by supervisor
Key Attributes
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven experience in retail management, preferably in a supermarket or similar environment.
Strategic thinker with strong analytical and problem‑solving skills.
Ability to work in a fast‑paced, dynamic environment.
High level of customer service orientation.
Strong organizational and time management skills.
Financial acumen with experience in budgeting, forecasting, and financial analysis.
Ability to motivate and inspire a diverse team.
Flexible and adaptable to changing business needs.
SUPERVISORY RESPONSIBILITIES
Manages subordinate supervisors who supervise Associates in the store.
Responsible for the overall direction, coordination, and evaluation of this unit.
Directly supervises non‑supervisory associates.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Training Associates; planning, assigning, and directing work.
Appraising performance; rewarding and coaching Associates.
Addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED);
One to three months related experience and/or training;
Or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
CERTIFICATES, LICENSES, REGISTRATIONS
First Aid certification provided at store level
CPR certification provided at store level
Power Industrial Truck Certification provided at store level
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Safety Cutter
Pallet jack
Computer
Uniform per store policy
Associates may be required to use standard equipment including, but not limited to,
Power jack
PHYSICAL DEMANDS Regularly (Over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
Stoop
Kneel
Crouch
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
Sit
Climb
Balance
Overhead lifting
Taste or Smell
Crawl
Lift and/or move up to 100 pounds
Vision
Close
Distance
Ability to adjust focus
Ability to distinguish colors
Peripheral
Depth perception
WORK ENVIRONMENT
Occasionally
Extreme cold
Extreme heat
Wet or humid conditions
Outside weather conditions
Risk of electrical shock
Work near moving mechanical parts
NOISE LEVEL Regularly
Moderate
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Niemann Harvest Market Store Director in Training
Job Code: MTR
Department: Assistant Manager – 7041
Reports To: Regional Director of Operations/Store Director
FLSA Status: Exempt
Prepared Date: January 2025
SUMMARY The Store Director in Training (SDIT) is a leadership development position designed to prepare individuals for the role of Store Director within a supermarket setting. The SDIT will receive hands‑on training and exposure to all aspects of supermarket operations, including management, customer service, inventory control, sales, and staff supervision. The training program focuses on leadership development, operational excellence, and strategic decision‑making to ensure the successful running of a supermarket.
ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership Development
Assist in the day‑to‑day operations of the supermarket, working closely with the Store Director and management team to understand key operational and financial goals.
Develop leadership skills by supervising and coaching team members, fostering a collaborative and high-performance environment.
Manage various departments within the store (e.g., produce, deli, bakery, grocery) and ensure department managers are meeting productivity, sales, and customer service objectives.
Take on increasing responsibility over time, with the goal of managing the store independently as Store Director upon successful completion of the training program.
Customer Service & Relationship Building
Ensure a high level of customer satisfaction by maintaining excellent store conditions, resolving customer concerns, and promoting positive shopping experiences.
Develop strategies to enhance customer loyalty and retention through personalized service and in‑store promotions.
Engage with customers to understand their needs, gather feedback, and implement changes as necessary.
Operational Excellence
Assist in managing inventory, ordering stock, and maintaining merchandise displays to ensure product availability and reduce waste.
Monitor store performance metrics, including sales, labor costs, shrinkage, and customer satisfaction.
Oversee cash control procedures and ensure that the store adheres to company policies on financial reporting, budgeting, and auditing.
Collaborate with the leadership team to drive store sales, reduce costs, and optimize operational efficiency.
Employee Training & Development
Participate in training of new employees, ensuring all staff are equipped to deliver excellent customer service.
Mentor department managers and team members to improve performance, productivity, and engagement.
Foster a positive and inclusive workplace culture by promoting diversity and maintaining an open line of communication with staff.
Safety & Compliance
Ensure the store complies with all company policies, health and safety regulations, and legal requirements.
Monitor food safety standards and ensure sanitation practices are followed throughout the store.
Conduct regular safety meetings and training for staff to minimize risk and maintain a safe environment for customers and employees.
Strategic Planning & Goal Setting
Participate in setting store goals, including sales targets, customer service initiatives, and budget management.
Analyze store performance data and contribute to decision‑making processes to drive improvements and achieve business objectives.
Other duties as assigned by supervisor
Key Attributes
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven experience in retail management, preferably in a supermarket or similar environment.
Strategic thinker with strong analytical and problem‑solving skills.
Ability to work in a fast‑paced, dynamic environment.
High level of customer service orientation.
Strong organizational and time management skills.
Financial acumen with experience in budgeting, forecasting, and financial analysis.
Ability to motivate and inspire a diverse team.
Flexible and adaptable to changing business needs.
SUPERVISORY RESPONSIBILITIES
Manages subordinate supervisors who supervise Associates in the store.
Responsible for the overall direction, coordination, and evaluation of this unit.
Directly supervises non‑supervisory associates.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Training Associates; planning, assigning, and directing work.
Appraising performance; rewarding and coaching Associates.
Addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED);
One to three months related experience and/or training;
Or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
CERTIFICATES, LICENSES, REGISTRATIONS
First Aid certification provided at store level
CPR certification provided at store level
Power Industrial Truck Certification provided at store level
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Safety Cutter
Pallet jack
Computer
Uniform per store policy
Associates may be required to use standard equipment including, but not limited to,
Power jack
PHYSICAL DEMANDS Regularly (Over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
Stoop
Kneel
Crouch
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
Sit
Climb
Balance
Overhead lifting
Taste or Smell
Crawl
Lift and/or move up to 100 pounds
Vision
Close
Distance
Ability to adjust focus
Ability to distinguish colors
Peripheral
Depth perception
WORK ENVIRONMENT
Occasionally
Extreme cold
Extreme heat
Wet or humid conditions
Outside weather conditions
Risk of electrical shock
Work near moving mechanical parts
NOISE LEVEL Regularly
Moderate
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