Customer Service Representative- Bilingual Korean Vote Center / Election Represe
County of Orange, Santa Ana, CA, United States
Customer Service Representative - Bilingual Korean Vote Center / Election Representative (Extra Help)
Orange County Registrar of Voters (ROV) will begin accepting applications on Monday, February 21, 2026 and will remain open on a continuous basis until the needs of the Agency are met. Qualified applicants are encouraged to apply immediately. The first review of applications will be done on or about Wednesday, February 25, 2026.
Please Note:
Only online applications will be accepted.
ABOUT THE POSITION The position will fill Vote Center locations throughout Orange County for the June 02, 2026 Statewide Primary Election. Immediate staffing is required with 2‑day training starting in mid‑March and a work commitment of approximately 7 days from May 27, 2026 to June 03, 2026.
As a Vote Center Customer Service Representative (Extra Help) the job duties will include:
Processing and assisting voters
Issuing ballots
Accepting Vote‑by‑Mail ballots
Other election‑related tasks as assigned
This position will serve areas throughout the entire County. Vote Center locations are broken into 5 regions; if selected, you will need to be available for assignment to any vote center within the assigned region based on operational needs.
Central Orange County
(Anaheim, North Tustin, Orange, Santa Ana, Tustin, Villa Park)
South Orange County
(Aliso Viejo, Dana Point, Ladera Ranch, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Silverado Canyon, Trabuco Canyon)
West Orange County
(Cypress, Fountain Valley, Garden Grove, Huntington Beach, Los Alamitos, Seal Beach, Stanton, Westminster)
North Orange County
(Brea, Buena Park, Fullerton, La Habra, La Palma, Placentia, Yorba Linda)
Coast Orange County
(Costa Mesa, Irvine, Laguna Beach, Laguna Woods, Newport Beach)
DESIRABLE QUALIFICATIONS
Commit to approximately 10 days spread over a two‑month period
Work schedule: 4‑Day Vote Center – Set up day (TBD: Wednesday, May 27, 2026, Thursday May 28, 2026, or Friday May 29, 2026), voting days (Saturday May 30 to Tuesday June 2), takedown day (Wednesday June 3)
Ability to work overtime, including evenings and weekends
Patience with wide variety of ages, ethnic groups and skill levels
Clear, concise communication and courteous public interaction
Effective verbal and written communication skills
English literacy and Korean bilingual skills
Computer literate; ability to operate a laptop and use a database
Self‑motivated, positive attitude, flexible and organized under heavy workloads
Attention to detail, ability to work in fast‑paced environment as both a team player
Professional appearance and demeanor at all times
Ability to deliver supplies daily to designated locations if called upon
Customer service skills including responding to public inquiries
Understand and follow oral and written instructions
MINIMUM QUALIFICATIONS See the detailed minimum qualifications on the official job posting page. (Link removed.)
PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical Conditions:
Vision sufficient to read standard text and computer monitor; speak and hear well enough for in‑person and phone communication; independent mobility for standing, sitting, walking, stooping, bending as required; ability to sit for prolonged periods; manual dexterity for keyboard and office equipment.
Mental Conditions:
Ability to reason logically, reach conclusions, remain calm, and remain appropriately focused in various interpersonal situations.
Environmental Conditions:
Ability to work in an office environment with changing priorities and multiple concurrent assignments.
SPECIAL REQUIREMENTS All candidates will be required to successfully pass a background check, including employment history, professional references, and a criminal check.
RECRUITMENT PROCESS The Registrar of Voters Administrative Services Department will screen all application materials and identify qualified candidates based on the minimum and desirable qualifications. Qualified candidates will be referred to the next step and notified of further procedures.
Applicants who meet both minimum and desirable qualifications will be invited to participate in an online, self‑administered assessment. Only the most successful candidates will be invited to the next step in the recruitment process.
All candidates will be notified of any changes in the selection procedure.
HOW TO APPLY
Apply online by clicking the Apply link located at the top of the announcement.
Your application should highlight all areas of expertise and match your experience with the specific knowledge and abilities listed.
For specific information regarding the recruitment, contact the Team by email at recruitment@ocvote.gov or by telephone at (714) 567‑5079.
EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Ensure your correct email address is included in the application and use only one email account. Users should not share accounts; multiple applications with multiple users may jeopardize status. Notifications will be sent via GovernmentJobs.com. Check spam/junk folders and/or accept emails ending in governmentjobs.com or ocgov.com. If your email address changes, update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS Click the link below for additional Frequently Asked Questions. (Link removed.)
EEO STATEMENT Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
#J-18808-Ljbffr
Please Note:
Only online applications will be accepted.
ABOUT THE POSITION The position will fill Vote Center locations throughout Orange County for the June 02, 2026 Statewide Primary Election. Immediate staffing is required with 2‑day training starting in mid‑March and a work commitment of approximately 7 days from May 27, 2026 to June 03, 2026.
As a Vote Center Customer Service Representative (Extra Help) the job duties will include:
Processing and assisting voters
Issuing ballots
Accepting Vote‑by‑Mail ballots
Other election‑related tasks as assigned
This position will serve areas throughout the entire County. Vote Center locations are broken into 5 regions; if selected, you will need to be available for assignment to any vote center within the assigned region based on operational needs.
Central Orange County
(Anaheim, North Tustin, Orange, Santa Ana, Tustin, Villa Park)
South Orange County
(Aliso Viejo, Dana Point, Ladera Ranch, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Silverado Canyon, Trabuco Canyon)
West Orange County
(Cypress, Fountain Valley, Garden Grove, Huntington Beach, Los Alamitos, Seal Beach, Stanton, Westminster)
North Orange County
(Brea, Buena Park, Fullerton, La Habra, La Palma, Placentia, Yorba Linda)
Coast Orange County
(Costa Mesa, Irvine, Laguna Beach, Laguna Woods, Newport Beach)
DESIRABLE QUALIFICATIONS
Commit to approximately 10 days spread over a two‑month period
Work schedule: 4‑Day Vote Center – Set up day (TBD: Wednesday, May 27, 2026, Thursday May 28, 2026, or Friday May 29, 2026), voting days (Saturday May 30 to Tuesday June 2), takedown day (Wednesday June 3)
Ability to work overtime, including evenings and weekends
Patience with wide variety of ages, ethnic groups and skill levels
Clear, concise communication and courteous public interaction
Effective verbal and written communication skills
English literacy and Korean bilingual skills
Computer literate; ability to operate a laptop and use a database
Self‑motivated, positive attitude, flexible and organized under heavy workloads
Attention to detail, ability to work in fast‑paced environment as both a team player
Professional appearance and demeanor at all times
Ability to deliver supplies daily to designated locations if called upon
Customer service skills including responding to public inquiries
Understand and follow oral and written instructions
MINIMUM QUALIFICATIONS See the detailed minimum qualifications on the official job posting page. (Link removed.)
PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical Conditions:
Vision sufficient to read standard text and computer monitor; speak and hear well enough for in‑person and phone communication; independent mobility for standing, sitting, walking, stooping, bending as required; ability to sit for prolonged periods; manual dexterity for keyboard and office equipment.
Mental Conditions:
Ability to reason logically, reach conclusions, remain calm, and remain appropriately focused in various interpersonal situations.
Environmental Conditions:
Ability to work in an office environment with changing priorities and multiple concurrent assignments.
SPECIAL REQUIREMENTS All candidates will be required to successfully pass a background check, including employment history, professional references, and a criminal check.
RECRUITMENT PROCESS The Registrar of Voters Administrative Services Department will screen all application materials and identify qualified candidates based on the minimum and desirable qualifications. Qualified candidates will be referred to the next step and notified of further procedures.
Applicants who meet both minimum and desirable qualifications will be invited to participate in an online, self‑administered assessment. Only the most successful candidates will be invited to the next step in the recruitment process.
All candidates will be notified of any changes in the selection procedure.
HOW TO APPLY
Apply online by clicking the Apply link located at the top of the announcement.
Your application should highlight all areas of expertise and match your experience with the specific knowledge and abilities listed.
For specific information regarding the recruitment, contact the Team by email at recruitment@ocvote.gov or by telephone at (714) 567‑5079.
EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Ensure your correct email address is included in the application and use only one email account. Users should not share accounts; multiple applications with multiple users may jeopardize status. Notifications will be sent via GovernmentJobs.com. Check spam/junk folders and/or accept emails ending in governmentjobs.com or ocgov.com. If your email address changes, update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS Click the link below for additional Frequently Asked Questions. (Link removed.)
EEO STATEMENT Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
#J-18808-Ljbffr