Omnichannel Customer Experience Lead

A leading craft and hobby retailer in Niagara Falls seeks a Customer Experience Manager to enhance customer satisfaction and manage store operations. In this role, you'll oversee front-end services, lead a team, and ensure adherence to company policies. The ideal candidate should have retail management experience, strong leadership skills, and a passion for delivering excellent customer service. Join us to help customers enjoy their creative projects and celebrations. #J-18808-Ljbffr