Service Account Manager - Global

Service Account Manager - Global Industry Segment Manager develops, implement, and manages the account and segment strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Coordinates sales activities, monitors current accounts and projects, and manages the resolution of specific customer problems.

This position reports to Marketing & Sales Manager
Your role and responsibilities Ownership of the Global strategy and Account plans for assigned focus segments and accounts
Owner of Corporate relationships and develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
Supports sales for SEAM Advisory, with a direct tie to our Reliability, Safety and Sustainability portfolio
Source and develops business opportunities through pro-active business development
Serve as the lead point of contact for all customer account management matters
Develop and negotiate frame agreement and contracts
Collaborates with operational delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives
Meet / Exceed sales budget and its associated Key Performance Indicators
Perform administrative functions including Salesforce, and ensuring client compliance
Qualifications for the role Bachelor’s degree in engineering, business administration, sales, management, or related field
Minimum of 5 years in an Account Management or Business Development position.
Good understanding of Reliability, Safety & Sustainability solutions, preferably in the Energized assets market
More about us We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

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