Manager of Communications and Community Engagement

Job Summary The Manager of Communications and Community Engagement (CCE) is responsible for leading the improvement and development of a range of communication channels for SUNY CPD Programs, activities, and communities of practice. The Manager identifies strategies to build SUNY engagement with the CPD, communities of practice, and increase capacity among campus and system organizations and individuals to advance the mission of the Center for Professional Development and SUNY. The Manager works with the CPD Team and stakeholders to ensure timely and consistent communication and engagement with target audiences, managing SUNY CPD communications and community platforms, ensuring our channels are fully embedded into daily working life and providing an effective two-way flow of information with stakeholder groups. The Manager also works with SUNY CPD and SUNY System initiatives to support community efforts, create awareness of community building opportunities, and advance SUNY priorities within the System. The Manager supports campus constituents in utilizing the SUNY Learning Commons (currently powered via Viva Engage Yammer) to facilitate cross-campus and multi-disciplinary collaboration, share best practices within a community of practice, and operate collaborative tools that allow learners and educators to work together actively at a distance. The Manager develops communications strategies to engage internal communities of practice, promotes the adoption of sharing and social collaboration as a CPD strategy for facilitating professional development. A successful manager will be creative, engaging, agile, insightful, innovative, and collaborative, and will support public relations and promotion efforts that engage and promote the mission of SUNY CPD in advancing the capabilities of SUNY faculty/staff. Minimum Qualifications Bachelor's degree from an accredited higher education institution in an appropriate field. Two (2) years of relevant experience, including one year of managing communications. Experience with the design of both print and online materials. Familiarity with a range of virtual collaboration tools and platforms that support communication and collaboration. Experience with creating content and managing social media presence. Excellent organization, quantitative and oral and written communication skills. Ability to forge collaborative relationships, work effectively in a team environment, and interact with staff and leadership at all levels of the organization. Ability to work well under pressure, manage multiple projects, and respond to competing deadlines. Preferred Qualifications Experience working in a Higher Education environment. Experience working with and leading online communities in a professional development context. Experience in the review and selection of online communication platforms. Experience creating and supporting websites and blog sites. Knowledge of the SUNY System and experience working with campus staff. Knowledge of SUNY University-wide programs and services. Work Days Monday - Friday Message to Applicants This is a remote position who works from a home office. Recruitment Office: Human Resources #J-18808-Ljbffr