Commercial Lines Account Manager (Hybrid)

Founded in 2019, Patriot Growth Insurance Services is a national, growth‑focused insurance services firm partnering with employee benefits and property and casualty agencies across the United States. The company is ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest‑growing companies. With over 2,100 employees operating in more than 150 locations in 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies and fosters enhanced career opportunities for its dedicated team. Position Overview The Commercial Lines Account Manager provides quality service to existing clients while effectively managing and growing a commercial lines book of business. This position involves building strong relationships with clients, cross‑selling additional policies, and ensuring customer satisfaction to enhance client loyalty and maximize revenue for the agency. Work Arrangement This is a full‑time, hybrid position that supports our office in St. Petersburg, FL. Professional Responsibilities Manage remarketing, review, and requoting of renewals, ensuring thorough documentation of all actions and correspondence within the management system. Process and collect insured’s payables, including the creation and management of premium finance agreements. Maintain and update account information in the management system, including coverage details and premium adjustments. Identify opportunities to expand client portfolios by recommending additional insurance products to round out accounts. Review and process policy endorsements and cancellations promptly and accurately. Handle certificate processing and mortgagee change requests to maintain compliance and customer satisfaction. Review and respond to underwriting memos, coordinating with underwriters to resolve outstanding issues. Qualifications And Requirements 1-3 years of experience in account management or customer service roles. Florida 2-20 Insurance License required. Preferred experience in the Property and Casualty Insurance industry, specifically in commercial lines account management. Bachelor’s Degree in Sales, Business Administration, Marketing, or a related field is a plus. Comprehensive knowledge of commercial lines insurance products, including coverages, policies, procedures, and underwriting principles. Demonstrated experience in building and maintaining strong client relationships. Strong organizational skills, with the ability to prioritize tasks and manage daily responsibilities effectively. Exceptional problem‑solving skills and a persistent approach to achieving successful resolutions. Excellent written and verbal communication skills to convey information clearly and transparently. Proficiency in using software systems, including Customer Relationship Management (CRM) tools and Microsoft Office Suite. Benefits & Compensation Competitive salary based on experience. Comprehensive health, dental, and vision benefits. Flexible Spending Account (FSA) and Health Savings Account (HSA). Commuter Transit Programs. Company‑paid short‑term and long‑term disability and group term life insurance. Company‑paid Employee Assistance Program. Paid parental leave. Paid holidays. Personalized PTO. 401(k) retirement plan. Equal Employment Opportunity Statement Patriot Growth Insurance Services is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read the EEO and DE&I policy on our website at www.patriotgis.com. #J-18808-Ljbffr