
Sr Brand Manager- Marketing
Pets Best Insurance Services, LLC, Frankfort, KY, United States
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi‑brand and omni‑channel approach includes our own insurance carrier, insurance brands and partner brands.
Job Location: Remote
Job Summary: Pets Best is a leading pet insurance brand building the future of pet health and financial solutions. Our mission is to end economic euthanasia by ensuring pet parents are financially prepared to care for their pets. The Sr Brand Manager‑ Marketing supports the planning, development, and execution of marketing campaigns and initiatives.
Job Description
Lead Brand Strategy & Platform Development
Co‑lead an agency engagement to develop the full brand platform.
Translate the platform into actionable toolkits: messaging matrices, value‑prop frameworks, tone/voice guidelines, copy banks, and creative guardrails.
Establish portfolio strategy and naming systems.
Build Insights into the Work
Design and interpret qual/quant research; synthesize findings into insights.
Develop segmentation and consumer portraits.
Stand Up Brand Governance & Enablement
Launch brand governance systems, templates, and guidelines.
Create playbooks, training, and internal enablement.
Build a brand center of assets.
Elevate Messaging & Creative Strategy
Own brand voice and messaging architecture.
Write creative briefs and evaluate creative for strategic alignment.
Partner on Product & Portfolio Alignment
Collaborate with Product on naming, architecture, and guardrails.
Establish Brand Measurement & Learning
Architect brand health tracking and dashboards.
Define leading indicators.
Lead Cross‑Functional Influence
Facilitate alignment workshops across Product, CX, Sales, HR, and Executives.
Partner with Legal & Compliance.
Orchestrate Campaigns & Channel Consistency
Translate the brand platform into integrated campaigns.
Maintain message consistency across channels.
Build & Lead the Team; Manage Partners
Hire and develop a brand team.
Manage agencies and creative partners.
Qualifications
8–10+ years in brand/marketing with brand platform experience.
Experience leading brand strategy engagements.
Strong messaging and writing capabilities.
Governance and enablement experience.
Measurement and brand health literacy.
Leadership and cross‑functional influence.
Experience
8 year’s professional marketing and/or relevant experience leadership.
Education
Bachelor’s Degree in Marketing, Business Administration, related field, or equivalent work experience (One-year relevant experience is equivalent to one-year college).
Level Specific Responsibilities
Develops and interprets policies, procedures, service standards, and workflows to support the consistent application of practices across the functional area and compliance with regulations.
Develops and implements long-term strategy that aligns with the organization’s vision and goals.
Serves as the technical business and analytical liaison with other areas of the organization.
Provides direction for development changes.
Maintains project ownership, supports strategic initiatives and is a liaison for projects between departments, other data/information teams and/or external partners.
Accountability/Complexity
Typically manages a small‑ to mid‑sized team consisting of experienced professionals.
Leads, directs, and reviews the work of a team who exercises latitude and independence in their assignments.
Focuses on policy and strategy implementation for short‑term results (1 year or less).
Provides measurable input to new products, processes and/or standards in operational plans that will have some impact on the achievement of overall function results.
How You’ll Be Measured (First 12 Months)
Brand platform delivered and aligned.
Messaging architecture and voice launched.
Governance live with high adoption.
Brand health dashboard in place.
Team built and campaigns shipped.
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short‑term and long‑term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company‑wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)
#J-18808-Ljbffr