Engineering Technical Writer

Consultant Services Services to be performed may include, but shall not be limited to, the following: Create and Maintain Documentation • Create, revise, and format technical documentation, including SOPs, maintenance manuals, policy manuals, process documents, training guides, and onboarding materials. • Document business process descriptions, business analysis including but not limited to a. Lessons learned b. Best practices c. Industry trends d. Agency goals e. Engineering Department requirements • Conduct meetings with engineers, project managers, content owners and other stakeholders to identify needs for updating and improving documentation. Propose actions to ensure documentation is clear, consistent, and accessible. • Research on best and current industry practices to maintain the Engineering knowledge hub content accurate, current, and well-organized. • Implementation support, including but not limited to: Assist in creating rollout communication (interim and final) related to development/ completion of the completed documentation material to Engineering Department Staff, Agency stakeholders, the Consultant community. Organize and Manage Documentation Systems • Apply metadata standards and controlled vocabularies to improve document organization and searchability across platforms. • Produce and edit documentation to ensure it is aligned with established naming conventions, filing systems, and taxonomy frameworks. • Manage the document lifecycle, registering version control, tracking, ownership, and conducting periodic reviews. • Maintain documentation libraries in SharePoint, including basic permission structuring and navigation setup. • Coordinate the deployment of documents and guides in SharePoint with appropriate metadata, version control, and access permissions. Support Process Mapping and Quality Control • Collect, research, and review existing internal and external facing Agency, Department and Divisional documentation and established processes related to the Engineering ones, to ensure alignment with Engineering documentation. • Ensure documentation, forms, and templates accurately reflect current workflows and tools; identify outdated content and coordinate updates with relevant stakeholders. • Collaborate with stakeholders and project teams to align document content with evolving procedures, systems, and automated workflows. Education, Qualifications, and Experience: • Must possess a bachelor’s degree from an accredited college. • Proven experience in technical writing within engineering, construction, or infrastructure environments. • Proficient in Microsoft Office 365 tools including Word, PowerPoint, Excel, and Visio. • Experience with Adobe tools for managing PDFs, and creating documentation (Adobe reader, editor, InDesign) • Experience using process mapping or diagramming tools such as Visio, Lucidchart, Miro or similar. • Proven experience with document management platforms such as SharePoint or OpenText, including basic file structure, metadata tagging, and permission management. • Strong understanding of document lifecycle practices, version control, and naming conventions. Preferred Technical Qualifications and Experience • Experience using Enterprise Content Management systems at an administrator or advanced user level (e.g., configuring metadata fields or managing large libraries). • Proficiency in screen capture and video editing tools such as Loom, Snagit, or other modern alternatives. • Experience with structured content development and template management. • Experience working with large public agencies or utilities is a plus. Job Category: Engineering Job Market: Engineering Job Location: Jersey City Apply for this position Full Name * Email * Phone * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx Referral Name (Optional) By using this form you agree with the storage and handling of your data by this website. * Haydan Consultants Inc One Cross Island Plaza 133-33 Brookville Boulevard – Suite 100 Rosedale, NY 11422 #J-18808-Ljbffr