Member Experience Designer: Shape Service Design & Journeys

A leading credit union is seeking a Member Experience Designer to lead service design initiatives and implement innovative experiences for members across various products. Responsibilities include facilitating workshops, conducting qualitative research to understand member needs, and collaborating with cross-functional teams to enhance service design. The ideal candidate will have a relevant bachelor's degree and at least 4 years of experience in related fields. An inclusive work environment is emphasized, focusing on the financial wellbeing of all community members. #J-18808-Ljbffr