Senior Business Analyst (GTA)
Georgia Piedmont Technical College, Atlanta, GA, United States
Overview
Start your career in public service– JOIN OUR TEAM Georgia Technology Authority (GTA) a Great Place to Work® certified! The Georgia Technology Authority (GTA) is currently seeking a
Senior Business Analyst
– in the
Data Sharing Services . The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 89 Executive Branch agencies and managed network services to more than 1,200 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security. Managed network services include the state’s wide and local area networks, voice, cable and wiring, and conferencing services. Responsibilities
The Senior Business Analyst acts as a liaison between the IT organization and the business partner. Responsibilities include: Develop and maintain comprehensive Statement of Work (SOW) documents for requested work, detailing project scope, objectives, deliverables, timelines, and acceptance criteria. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Create and maintain end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training. Participate in and facilitate customer and project team meetings. Serve as a liaison between business partners and development teams, providing technical solutions that meet user needs. Act as the Product Owner (or Product Owner proxy) throughout the lifecycle of Scrum projects, representing the customer to clearly define, prioritize, and communicate the product vision and backlog items to the development team. Use requirements elicitation techniques such as facilitated sessions, workshops, interviews, and shadowing to gather requirements from customers, users, and stakeholders. Leverage generative AI tools to streamline software development, including synthesizing stakeholder input into structured meeting summaries, process flows, business requirements, and user stories—accelerating validation and time-to-market. Use generative AI tools to draft, refine, and maintain functional requirements documents, use case narratives, and technical specifications, ensuring high accuracy and faster turnaround times. Create and maintain screen designs, user story maps, and process flow diagrams in Lucidchart. Create and maintain user stories in JIRA. Perform other duties as assigned. Core Competencies
Oral and written communication skills Interpersonal, consultative and facilitation skills Critical analysis skills Problem solving skills Proficiency in applying Generative AI tools to solve complex business problems Technical awareness of the project Management and leadership skills Knowledge of the business area that they support, including a solid understanding of the customer’s existing business processes and how new technology might support, change or enhance those processes Agency Specific Qualifications
Minimum Qualifications: Bachelor\'s degree in computer science or information systems or proven equivalent work experience,
AND
three (3) years of systems analysis and/or business analysis experience,
AND
two (2) or more years’ experience in advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing,
AND
advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles. OR Nine (9) years of relevant business analysis/information systems experience. Note: An equivalent combination of education and job-specific experience that provided the knowledge, experience, and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. Preferred Qualifications:
(Preference will be given to candidates who, demonstrate some or all of the following skills/experience): Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall Experience working in state government Project management certification (PMP) through the Project Management Institute/ITIL foundational certification Experience with LucidChart Experience with JIRA Experience with Prompt Engineering Demonstrated experience using AI tools to automate the generation of technical artifacts Compensation and Details
Office Location:
47 Trinity Ave, Atlanta GA Target Hiring Salary Range:
$70,800 - $85,490 *Current Georgia state government employees will be subject to SPB rule provisions. EARN MORE THAN A SALARY!
In addition to a competitive salary, the Georgia Technology Authority offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account; in addition to telework opportunities depending upon position. More information on Benefits: https://team.georgia.gov/my-benefits/ Georgia Technology Authority does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Posting Details Posting End Date: Apr 6, 2026
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Start your career in public service– JOIN OUR TEAM Georgia Technology Authority (GTA) a Great Place to Work® certified! The Georgia Technology Authority (GTA) is currently seeking a
Senior Business Analyst
– in the
Data Sharing Services . The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 89 Executive Branch agencies and managed network services to more than 1,200 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security. Managed network services include the state’s wide and local area networks, voice, cable and wiring, and conferencing services. Responsibilities
The Senior Business Analyst acts as a liaison between the IT organization and the business partner. Responsibilities include: Develop and maintain comprehensive Statement of Work (SOW) documents for requested work, detailing project scope, objectives, deliverables, timelines, and acceptance criteria. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Create and maintain end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training. Participate in and facilitate customer and project team meetings. Serve as a liaison between business partners and development teams, providing technical solutions that meet user needs. Act as the Product Owner (or Product Owner proxy) throughout the lifecycle of Scrum projects, representing the customer to clearly define, prioritize, and communicate the product vision and backlog items to the development team. Use requirements elicitation techniques such as facilitated sessions, workshops, interviews, and shadowing to gather requirements from customers, users, and stakeholders. Leverage generative AI tools to streamline software development, including synthesizing stakeholder input into structured meeting summaries, process flows, business requirements, and user stories—accelerating validation and time-to-market. Use generative AI tools to draft, refine, and maintain functional requirements documents, use case narratives, and technical specifications, ensuring high accuracy and faster turnaround times. Create and maintain screen designs, user story maps, and process flow diagrams in Lucidchart. Create and maintain user stories in JIRA. Perform other duties as assigned. Core Competencies
Oral and written communication skills Interpersonal, consultative and facilitation skills Critical analysis skills Problem solving skills Proficiency in applying Generative AI tools to solve complex business problems Technical awareness of the project Management and leadership skills Knowledge of the business area that they support, including a solid understanding of the customer’s existing business processes and how new technology might support, change or enhance those processes Agency Specific Qualifications
Minimum Qualifications: Bachelor\'s degree in computer science or information systems or proven equivalent work experience,
AND
three (3) years of systems analysis and/or business analysis experience,
AND
two (2) or more years’ experience in advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing,
AND
advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles. OR Nine (9) years of relevant business analysis/information systems experience. Note: An equivalent combination of education and job-specific experience that provided the knowledge, experience, and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. Preferred Qualifications:
(Preference will be given to candidates who, demonstrate some or all of the following skills/experience): Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall Experience working in state government Project management certification (PMP) through the Project Management Institute/ITIL foundational certification Experience with LucidChart Experience with JIRA Experience with Prompt Engineering Demonstrated experience using AI tools to automate the generation of technical artifacts Compensation and Details
Office Location:
47 Trinity Ave, Atlanta GA Target Hiring Salary Range:
$70,800 - $85,490 *Current Georgia state government employees will be subject to SPB rule provisions. EARN MORE THAN A SALARY!
In addition to a competitive salary, the Georgia Technology Authority offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account; in addition to telework opportunities depending upon position. More information on Benefits: https://team.georgia.gov/my-benefits/ Georgia Technology Authority does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Posting Details Posting End Date: Apr 6, 2026
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