BetMGM is hiring: User Researcher II in New York

Discover What’s Possible At BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business. Benefits Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About The Role We are seeking a skilled and versatile digital product analyst to join our team as a User Researcher II. The User Researcher II will be embedded on a team with a specific product focus to collaborate with product managers and UX designers to ensure the experiences BetMGM delivers are highly useful and easy to use, with the primary responsibility of collecting and delivering data, insight, and feedback on proposed product enhancements. Responsibilities Deeply engage with a group of Product Management and UX Design stakeholders to understand respective product development priorities and identify research needs; Groom the user research portfolio for a specific product area; Plan, design, and execute user research studies, including interviews and usability testing, to understand user needs, expectations, and routines. Analyze and interpret research results to generate actionable recommendations for improving BetMGM product experiences. Prepare detailed reports and presentations summarizing research findings and outlining actionable recommendations. Effectively communicate research insights to team stakeholders to influence decision-making processes. Help familiarize product managers and designers with basic user research methods and interviewing best practices. Essential Functions Must be able to stand or sit and operate computers and other technological devices for extended periods of time Qualifications 3-5 years prior experience as User Researcher or similar role running evaluation research projects end-to-end; Demonstrated ability to conduct user interviews and formulate impromptu follow-up questions; Comfort effectively presenting research findings and articulating recommendations or next steps; Bachelor’s degree in marketing, design, psychology, or equivalent experience; Can craft professional-quality documents that are clearly written and formatted effectively A portfolio of work containing case studies showcasing how you execute product evaluations, and present recommendations for designing best-in-class digital product experiences. Pluses: Familiarity with sports betting or casino game play Familiarity with Scrum or other agile product development methodologies Advanced degree in marketing, statistics, product design, human factors, or HCI. The annual salary range for this position is $101,000.00 to $135,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination‑free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com. This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #J-18808-Ljbffr In Summary: The User Researcher II will be embedded on a team with a specific product focus to collaborate with product managers and UX designers to ensure the experiences BetMGM delivers are highly useful and easy to use . Responsibilities include collecting and delivering data, insight, and feedback on proposed product enhancements . The annual salary range for this position is $101,000 to $135,000 . En Español: Descubra lo que es posible en BetMGM Ready para hacer su carrera legendaria. Únase a nosotros mientras traemos la magia de Las Vegas a nuestros jugadores. El equipo de BetM GM tiene más de 1.400 miembros talentosos, revolucionando las apuestas deportivas y los juegos online en Estados Unidos y Canadá. Somos una marca con tecnología en nuestro corazón y el talento más impulsado y enfocado del negocio. Beneficios Medicinales, Dentales, Visión, Vida y Seguro por Discapacidad 401k) con cuentas de gastos previas al impuesto de la compañía incluyendo atención médica FSA y ahorros de viajeros Tiempo flexible fuera reembolso de desarrollo profesional pagado y oportunidades continuas de capacitación de habilidades Los empleados respetaban los grupos de recursos Swag, dar entradas y mucho más! Al conocer a las personas donde están, creamos una cultura de pertenencia en la que todos puedan prosperar y un lugar de trabajo que refleje nuestros valores, nuestra gente y nuestro deseo de ganar. Sobre el papel Estamos buscando un analista de productos digitales calificado y versátil para unirse a nuestro equipo como investigador usuario II. El investigador de usuarios II será integrado en un equipo con un enfoque específico del producto para colaborar con los gerentes de productos y diseñadores UX para garantizar que las experiencias ofrecidas por BetMGM sean muy útiles y fáciles de usar, con la responsabilidad primordial de recopilar y entregar datos, conocimientos e información sobre las mejoras propuestas. Las responsabilidades Deben involucrarse profundamente con un grupo de expertos de gestión del producto y UX Design para comprender las prioridades del desarrollo de productos e identificar las necesidades de investigación; Familiarizar a las partes interesadas con resultados específicos de su cartera de búsqueda y diseño de productos, así como utilizar los métodos de análisis de calidad del producto de uso del cliente, evaluando los procesos de diseño y otros procedimientos relacionados con el diseño profesional o desarrollar soluciones técnicas de juego. Los factores que pueden afectar la remuneración inicial dentro de este rango pueden incluir geografía/mercado, habilidades, educación, experiencia y otras calificaciones del candidato exitoso. Esta posición también es elegible para participar en un plan de bonificación basado en el rendimiento. Los solicitantes deben tener una autorización legal para trabajar para nuestra compañía en los Estados Unidos sin necesidad de patrocinio de inmigración. En este momento, esta función no es eligible para patrocinar autorizaciones de empleo relacionadas con la inmigracion incluyendo H-1B, O-1, E-3, TN, OPT, etc. Cumplimiento de juego & Requisitos de licencia Como empresa de juegos online, BetMGM está obligada a cumplir con las regulaciones estatales de juego que incluyen obligaciones de licenciamiento. Conoce nuestro nombre a través de nuestra emocionante cartera de marcas que incluyen BetMGM Casino, BetMG Sportsbook, Borgata Online, Party Casino y Party Poker. Nuestro objetivo es poner en práctica nuestras ideas y encontrar maneras de ofrecer la mejor calidad en plataformas de juegos.