Account Manager - Bellville, TX

Account Manager
The Customer Relationship Manager will be responsible fordeveloping and maintaining strong customer relationships for Small to Mediumaccounts (Ongoing administration of accounts in accordance with applicable documents, state and federal law, and internal policies and procedures.
Providing primary client contact, proactive communication and consultation, and coordination with external customers.
Manage Account Representatives (CSR's).
Ensuring customer satisfaction through designing and implementing a relationship plan that meets customer needs.
Duties include developing and maintaining client relationships, selling and promoting products and services to existing clients.
Contractual document review, negotiation, and management of PSA activities including periodic review; manage outstanding fee receivables, negotiate the supplement/amendment process.
Demonstrate and maintain a high level of customer focus, and customer commitment and ensure personnel demonstrate and maintain the same.
Participate in in-person client visits.
Participate in closing of deals.

EssentialFunctions
Sales and Sales Management
Adherence to policy as set forth by the company
Manage Customer Relationships.
Manage/Renew Customer Agreements (PSA).
Manage Account Representatives (CSR's).

Requiredfor All Jobs
Performs other dutiesas assigned
Complies with allpolicies and standards

Education
Bachelor's degree, or other technical degree - Preferred
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) - Preferred

WorkExperience
1-3 years SalesManagement - Preferred
4-6 years Developing,Maintaining Customer Relationships - Required

Knowledge,Skills and Abilities
Leadership and Expertise:
Provide leadership and technical guidance organization wide.
Promote a "zero-incident mentality" organization-wide.
Act as the Point of Contact (POC) to ensure good customer communication.

SupervisoryResponsibilities:
Directly manages Account Representatives in multiple locations in accordance with the organization's policies. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Teamwork:
High performers consider the group effort as more important than their own individual efforts and are sensitive to the needs and opinions of other group members. They participate openly and honestly and share opinions, knowledge, and experience with others. They help even when someone else is responsible for results.
Contributes to team leadership and in developing and achieving team goals; takes a lead role in delivering team performance; initiates problem-solving between teams.

Matheson is an Equal Opportunity Employer that complies with thelaws and regulations set forth under EEOC. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, disability orprotected veteran status. EOE AA M/F/VET/Disability