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Remote Retention Specialist

Smart Start, Inc., Concord, NC, United States


A customer service provider is seeking a Customer Support & Retention Advisor for a fully remote position. The role involves engaging with customers about appointment scheduling and providing account support. The ideal candidate should excel in a high-volume call environment with strong multitasking and communication skills. Responsibilities include managing calls, assisting with installations, and maintaining accurate customer documentation. Competitive compensation includes performance-based commissions and a comprehensive health plan. #J-18808-Ljbffr