Customer Service Representative
Miranda HR, San Juan, San Juan, United States
Description
Provide exceptional customer service via phone, email, and chat.
Assist customers with inquiries, concerns, and product information.
Maintain detailed records of customer interactions and transactions.
Resolve complaints and issues with empathy and professionalism.
Collaborate with team members to enhance customer experience.
Requirements
Educational Qualifications:
High School diploma or equivalent.
Experience Level:
0–2 years.
Skills and Competencies:
Strong communication and interpersonal skills.
Skills and Competencies:
Problem-solving abilities and customer-oriented mindset.
Qualities and Traits:
Patience and empathy in handling customer issues.
Working Conditions:
Fast-paced environment, may require working in shifts.
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Provide exceptional customer service via phone, email, and chat.
Assist customers with inquiries, concerns, and product information.
Maintain detailed records of customer interactions and transactions.
Resolve complaints and issues with empathy and professionalism.
Collaborate with team members to enhance customer experience.
Requirements
Educational Qualifications:
High School diploma or equivalent.
Experience Level:
0–2 years.
Skills and Competencies:
Strong communication and interpersonal skills.
Skills and Competencies:
Problem-solving abilities and customer-oriented mindset.
Qualities and Traits:
Patience and empathy in handling customer issues.
Working Conditions:
Fast-paced environment, may require working in shifts.
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