Inside Account Manager

We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team. As an Inside Account Manager with AWC, you will work directly with our Technical Account Managers and technology partners and develop a deep understanding of their products. You will have daily contact with our customers and will develop relationships that will grow our business. You will strive to leverage solutions dedicated to enhancing efficiency, safety, and productivity across various industries. The ideal candidate will have a background in industrial instrumentation, valves, and pressure management, with a proven track record of success in account management and sales within the industry. The opportunities to learn and assist with many different and exciting manufacturing traits are endless with new experiences daily. How you’ll make an impact: Manage and grow relationships with existing clients, serving as their primary point of contact for all inquiries and support needs Identify and pursue new business opportunities within assigned accounts, as well as prospecting new clients in target industries Collaborate with external sales team members to develop and execute sales strategies to achieve revenue targets and increase market share Provide technical expertise and guidance to clients on instrumentation products, including flow, pressure, and temperature measurement devices, as well as valves and pressure management solutions Coordinate with internal departments, including engineering, procurement, and logistics, to ensure timely delivery and installation of products Review work processes to ensure that internal and external quality standards are followed and offer suggestions to increase efficiency Establish and manage customer requirements, process Request for Quotes (RFQ) and Purchase Orders (PO) including quote follow-ups and pro-expedite purchase orders Stay informed about industry trends, competitor activities, and market developments to identify opportunities for growth and innovation Skills you’ll need: Technical degree or Industrial Distribution degree or 2+ years experience as an account manager in an industrial setting Minimum of 2 years’ experience in account management, sales, or business development within the industrial controls and automation industry Excellent communication and interpersonal skills, with the ability to build trust with clients Results-oriented mindset with a focus on customer satisfactions and relationship-building Proficiency in CRM software and Microsoft Office Suite Must be a team player with the ability to work with cross-functional teams to achieve common goals Willingness to be on call for after-hours & weekend support periodically Here’s what will set you apart: Base level knowledge of Industrial Control and Measurement products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc. Bachelor’s degree in Engineering, Business or related field The Rewards: Employee Stock Ownership Plan (ESOP) Competitive Pay Medical, Dental and Vision Insurance Package Employer Paid Life Insurance Paid Time Off and Holiday Pay About AWC As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers. We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed. How We Win Together We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together. Qualifications Relevant degree or equivalent industry experience Demonstrated track record in account management or business development Skills Communication, relationship-building, and problem-solving abilities CRM proficiency and Microsoft Office experience Behaviors Customer-focused, results-oriented, and collaborative Motivations Growth mindset, initiative, and willingness to learn Education Diploma, degree, or equivalent in a related field Experience Experience in industrial automation, instrumentation, valves, or related fields preferred Licenses & Certifications Relevant licenses or certifications as applicable Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr