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Customer Service Representative

Randstad USA, Scottsdale, AZ, United States


Are you a communicator who loves helping others? Do you want to launch a career in the

financial services industry

with a global leader known for its "client-first" mission and high ethical standards?

We are looking for motivated professionals to join our team as Customer Service Representative. In this role, you aren’t just providing customer service—you are becoming a technical subject matter expert, helping investors navigate their financial journeys.

The Best of Both Worlds: Hybrid Flexibility Enjoy the collaboration of an in-office environment with the comfort of working from home. On-Site:

Tuesday, Wednesday, & Thursday. Remote:

Monday & Friday.

Schedule Details: Training Hours:

Mon-Fri, 8:30 AM – 5:00 PM. Post-Training Hours:

Mon-Fri, 9:30 AM – 6:00 PM.

What’s In It For You? Paid Expert Training:

25 days of world-class instruction through a dedicated corporate university to set you up for success. Competitive Pay:

$23.00/hr. Seamless Onboarding:

We’ve optimized our process! You’ll start on a Friday for equipment setup and orientation so you are ready to hit the ground running for training on Monday.

This Role is For You If: You excel at explaining complex information in simple terms. You are a "people person" with strong relationship management skills. You have an interest in finance and a desire to learn new software technologies. You thrive in fast-paced, professional environments that value teamwork and respect.

Key Responsibilities: Serve as the first point of contact for investors via inbound calls. Execute monetary transactions and resolve account inquiries. Use a consultative approach to guide clients toward the best investment solutions. Collaborate with a small, motivated team to drive process improvements.