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Remote Retention Specialist

Smart Start, Inc., Harrisonburg, VA, United States


A community-focused service organization is seeking a Customer Support & Retention Advisor to engage with customers through effective communication and problem-solving skills. This fully remote role involves managing appointment scheduling, service inquiries, and addressing customer concerns. Candidates should possess strong customer service experience, multitasking abilities, and preferably bilingual skills. The position offers competitive hourly pay with performance incentives, in addition to a comprehensive health plan and other benefits. #J-18808-Ljbffr