International Banker I
Lone Star National Bank, Mcallen, TX, United States
Description
ESSENTIAL DUTIES
Provides full-service banking to international customers, and oversees a portfolio and/or packaged products accounts
Collection of documents and information from prospect and customers who are asking for a new account, analyze all that information to make a presentation along with the memorandum supporting the request (NRA or FODE Package) to get the BSA approval.
Consults with customers regarding financial needs, resolve inquiries, open and service accounts such as checking, credit/loan and savings within authorized limits
Reviews and approves overdrafts and deposits
Ensures accurate and timely processing of transactions in accordance with established operations policies and procedures
Provides general loan information and processes consumer loan applications
Prepares related loan documents for processing
Controls records/files within policy/guidelines
Cross-sells products and services to existing clients
Develops new business through servicing customers
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Qualifications
Bachelor’s degree in business administration or a six months to one year of financial servicing experience, servicing Mexican National and/or P&E clients with depository relationships
One year of personal banking, and/or consumer loan experience working with Mexican National and/or international clients
Must be thoroughly bilingual in English and Spanish, both written and verbal
Writing Skills to make a professional redaction to deliver the correct message to get the decided response. It is very important; a memorandum of each prospect must be presented to get the onboarding approval and deliver the correct request from existing customers that must have an approval by the correspondent level.
Strong knowledge of personal and corporate Mexican national or domestic documents and credentials
Skills should include typing 40-50 wpm, and office equipment
Familiarity with word processing and spreadsheet software
Attention to detail and a high degree of mental concentration are necessary for performing multiple tasks with numerous interruptions
Excellent organizational, verbal and written communication and customer relation skills
Ability to multi-task and meet deadlines is essential
Travel to various banking markets as well as international travel is required, mainly to bring new relationships and also for customer services.
ORGANIZATION
This position reports to the International Banking Officer
This position does not oversee other positions
Training Requirements All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
ATTENDANCE Punctuality and regular attendance should be regarded as essential functions of any position at Lone Star National Bank.
Among other things, "good attendance habits" mean the following:
Be at your work station ready for work by the start of each workday
Remain at your work station, unless the needs of the job require being elsewhere, except during authorized breaks (including restroom breaks)
Take only the time normally allowed for breaks
Call in and notify your supervisor or another member of management if you are going to be either absent or tardy
Alternate work arrangements such as telecommuting or working from home are not permitted by Lone Star National Bank
LSNB is an Equal Opportunity/Affirmative Action Employer LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
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Provides full-service banking to international customers, and oversees a portfolio and/or packaged products accounts
Collection of documents and information from prospect and customers who are asking for a new account, analyze all that information to make a presentation along with the memorandum supporting the request (NRA or FODE Package) to get the BSA approval.
Consults with customers regarding financial needs, resolve inquiries, open and service accounts such as checking, credit/loan and savings within authorized limits
Reviews and approves overdrafts and deposits
Ensures accurate and timely processing of transactions in accordance with established operations policies and procedures
Provides general loan information and processes consumer loan applications
Prepares related loan documents for processing
Controls records/files within policy/guidelines
Cross-sells products and services to existing clients
Develops new business through servicing customers
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Qualifications
Bachelor’s degree in business administration or a six months to one year of financial servicing experience, servicing Mexican National and/or P&E clients with depository relationships
One year of personal banking, and/or consumer loan experience working with Mexican National and/or international clients
Must be thoroughly bilingual in English and Spanish, both written and verbal
Writing Skills to make a professional redaction to deliver the correct message to get the decided response. It is very important; a memorandum of each prospect must be presented to get the onboarding approval and deliver the correct request from existing customers that must have an approval by the correspondent level.
Strong knowledge of personal and corporate Mexican national or domestic documents and credentials
Skills should include typing 40-50 wpm, and office equipment
Familiarity with word processing and spreadsheet software
Attention to detail and a high degree of mental concentration are necessary for performing multiple tasks with numerous interruptions
Excellent organizational, verbal and written communication and customer relation skills
Ability to multi-task and meet deadlines is essential
Travel to various banking markets as well as international travel is required, mainly to bring new relationships and also for customer services.
ORGANIZATION
This position reports to the International Banking Officer
This position does not oversee other positions
Training Requirements All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
ATTENDANCE Punctuality and regular attendance should be regarded as essential functions of any position at Lone Star National Bank.
Among other things, "good attendance habits" mean the following:
Be at your work station ready for work by the start of each workday
Remain at your work station, unless the needs of the job require being elsewhere, except during authorized breaks (including restroom breaks)
Take only the time normally allowed for breaks
Call in and notify your supervisor or another member of management if you are going to be either absent or tardy
Alternate work arrangements such as telecommuting or working from home are not permitted by Lone Star National Bank
LSNB is an Equal Opportunity/Affirmative Action Employer LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
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