Account Executive
Crowley Webb, Buffalo, NY, United States
Account Executive
Crowley Webb is looking for a full-time account executive who is an open-minded team player and comfortable working in a fast-paced environment. The ideal candidate will serve as a critical link along with senior-level account management between the client and the entire agency team. The account executive is the client's voice within the agency when driving advertising campaigns, ensuring the client's goals are met and aligning the internal efforts of various teams (creative, media, PR, analytics, and digital) with the appropriate campaign components (print, web, broadcast, etc.) Responsibilities Serve as the primary day-to-day liaison between the agency and its clients while providing proactive project management for all ongoing projects Communicate with clients daily in a professional and efficient manner to build long-term trust Meet client demands and expectations and prepare internal teams to deliver accordingly Follow up and maintain current work in progress across various agency departments to make sure projects are on time and on budget Maintain a thorough understanding of clients' industries, target audiences, and competitive sets Lead or participate in client meetings and conference calls, and take ownership of status reports and next steps Collaborate with account leadership on billing and account profitability Work with account leadership and key team members during strategic planning to confirm the right approaches, messaging, and tactics are considered Process internal job open forms, job change forms, and other information requests Qualifications Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field Two to five years of experience within an agency setting, with a proven track record of managing multiple accounts simultaneously Strong interpersonal skills to confidently navigate client conversations and collaborate in a team environment Experience with digital project management, including digital campaigns, performance marketing campaigns, or CRM initiatives (strongly preferred) Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive Demonstrated ability to learn, adapt to, and effectively utilize new AI-powered tools, platforms, and methodologies Understanding of or willingness to learn data protection regulations (e.g., ISO 27001, GDPR) and commitment to confidentiality What We Offer Competitive salary Comprehensive benefits package (health, dental, vision, 401k, etc.) Supportive and collaborative team environment Ongoing training and professional development opportunities Salary range: $45,000$60,000 annually Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position. At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.
Crowley Webb is looking for a full-time account executive who is an open-minded team player and comfortable working in a fast-paced environment. The ideal candidate will serve as a critical link along with senior-level account management between the client and the entire agency team. The account executive is the client's voice within the agency when driving advertising campaigns, ensuring the client's goals are met and aligning the internal efforts of various teams (creative, media, PR, analytics, and digital) with the appropriate campaign components (print, web, broadcast, etc.) Responsibilities Serve as the primary day-to-day liaison between the agency and its clients while providing proactive project management for all ongoing projects Communicate with clients daily in a professional and efficient manner to build long-term trust Meet client demands and expectations and prepare internal teams to deliver accordingly Follow up and maintain current work in progress across various agency departments to make sure projects are on time and on budget Maintain a thorough understanding of clients' industries, target audiences, and competitive sets Lead or participate in client meetings and conference calls, and take ownership of status reports and next steps Collaborate with account leadership on billing and account profitability Work with account leadership and key team members during strategic planning to confirm the right approaches, messaging, and tactics are considered Process internal job open forms, job change forms, and other information requests Qualifications Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field Two to five years of experience within an agency setting, with a proven track record of managing multiple accounts simultaneously Strong interpersonal skills to confidently navigate client conversations and collaborate in a team environment Experience with digital project management, including digital campaigns, performance marketing campaigns, or CRM initiatives (strongly preferred) Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive Demonstrated ability to learn, adapt to, and effectively utilize new AI-powered tools, platforms, and methodologies Understanding of or willingness to learn data protection regulations (e.g., ISO 27001, GDPR) and commitment to confidentiality What We Offer Competitive salary Comprehensive benefits package (health, dental, vision, 401k, etc.) Supportive and collaborative team environment Ongoing training and professional development opportunities Salary range: $45,000$60,000 annually Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position. At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.