Engineering Documentation Specialist

Overview

ITW Food Equipment Group LLC designs and manufactures commercial food equipment for foodservice and retail customers through its subsidiaries. The company’s products include ware washing equipment; cooking equipment, including ovens, ranges, and broilers; refrigeration equipment, including refrigerators, freezers, and prep tables; food processing equipment, including slicers, mixers, and scales; and kitchen exhaust, ventilation, and pollution control systems. ITW FEG has the largest service network in this industry to support our global customers, with highly specialized technicians and best-in-class supply chain procedures. The company was incorporated in 2001 and is based in Troy, Ohio. ITW Food Equipment Group LLC is an Illinois Tool Works Inc. subsidiary.

Summary

This position is responsible for supporting and sustaining new and existing products by managing changes that impact Hobart Service for ITW‑FEG equipment and Hobart Service product offerings. This position will help to improve operational efficiency and accuracy to deliver consistent uptime for our customers by processing product changes and other collateral used by field technicians. The successful individual will work closely with the Product Support Teams, Project Leaders, and Product Managers to process product changes through Hobart Service to improve customers’ equipment experience and quality.

Major Responsibilities
ACTION ORIENTED: Create and maintain accurate engineering drawings and documentation for new products/product changes from 3D solid models/sketches using Creo, SolidWorks, or equivalent. Create & release Bills of Material (BOMs) for kits and service assemblies. Prepare CAD file conversions as required.

MANAGES COMPLEXITY: Create and release engineering changes utilizing the PCN/PCRR/EPIC process. Route Engineering Drawings and Bills of Material (BOMs) for approval and implementation.

COLLABORATES: Guide the changes to parts catalogs, service manuals, and other controlled documents. Provide engineering support to ensure products meet organization and industry standards.

MANAGES AMBIGUITY: Support various departments (Engineering, Manufacturing, Marketing & Service) with required documentation functions in support of multiple product lines (specifications, device information, service assemblies, etc.).

SITUATIONAL ADAPABILITY: Perform other duties and tasks as required.

Supervisory Responsibilities

This position has no direct supervisory responsibilities but will work with others including cross‑functional teams, subject matter experts, engineers, and technical lab resources to deliver business objectives and project deliverables.

Minimum Qualifications
Associate’s degree in engineering or relevant technical discipline and a minimum of 4 years of relevant experience or high‑school diploma/GED with equitable years in a relatable field.

Physical Demands & Work Environment
Physical Demands

Regularly required to sit

Operate standard office equipment

Working Conditions

Office or remote location environment

Noise level in the work environment is usually moderate

Hours of Work

Normal business hours with extended hours as needed

Travel up to 10%

Compensation Information

The pay rate will depend on the successful candidate’s qualifications and prior experience. The range for this position is $65,600-$98,400.

EEO Statement

ITW is an equal‑opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local laws.

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