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Remote Retention Specialist

Smart Start, Inc., Staunton, VA, United States


A customer service-oriented company seeks a remote Customer Support & Retention Advisor to assist customers with their appointment scheduling and account inquiries. This role involves managing high call volumes, multitasking across systems, and using empathetic communication to retain customers. Candidates must have a high school diploma and at least 6 months of customer service experience. The position provides performance-based incentives and a supportive remote work environment. #J-18808-Ljbffr