Senior Customer Experience Lead — Baby & CPG (Hybrid)

A leading baby care brand is hiring a Customer Service Manager to oversee customer interactions and manage a team. The role involves resolving escalated customer issues, guiding communication standards, and enhancing the overall service experience. Ideal candidates will have over 5 years in customer service leadership, particularly within baby care or CPG environments, and possess outstanding communication skills. This hybrid opportunity is based in Orange County, CA and seeks candidates who thrive in dynamic settings. #J-18808-Ljbffr