Sales and Marketing Executive Administrator

PRIMARY OBJECTIVE OF POSITION The Sales and Marketing Executive Administrator will primarily be responsible for providing administrative and logistical support to senior leadership within the Sales & Marketing department, including the Director of Sales & Marketing, Director of Sales, Assistant Director of Sales, Director of Entertainment, Director of Catering, and Director of Conference Services. This role will also serve as the central administrative resource for the department, ensuring seamless daily operations, efficient communication, and organizational excellence across all Sales & Marketing functions. RESPONSIBILITIES AND JOB DUTIES AdministrativeandExecutiveSupport ProvideadministrativesupporttoseniorSales&Marketingleadership. Manage incoming and outgoing communications, including phone calls and emails, with professionalismand efficiency. Coordinatecalendarsandschedulemeetings,includingdailyteammeetingsandleadershipengagements. Maintainaccurate,organized,andconfidentialrecords,files,anddocumentation. Preparereportsanddepartmentaldocumentation,includingexpensereports,banquetforecasts,and21-day cateringreports. Sales&MarketingOperations Monitor and manage sales and catering inquiry portals, ensuring timely review and assignment to the appropriate teammembers. Coordinate group-related business logistics, including proposals, contracts, menu cards, parking vouchers, and welcomeamenities. CreateandmanageindividualreservationsforVIPguestsasrequestedbyseniorleadership. Serveasthesubjectmatterexpertfordepartmentalsoftwaresystems(e.g.,Delphi,Shiji,MicrosoftOffice). OfficeManagementand Coordination Overseeday-to-dayoperationsoftheSales&Marketingofficetomaintainanorganizedandefficientwork environment. Monitorinventoryandmaintainadequateofficesupplies. Managecorrespondencedistribution,includingemails,phone calls,andphysicalmail. Assistwithonboardingnewteammembersandcoordinatetrainingsessions. Collaboratecross-functionallywithinternaldepartmentstoensuresmoothexecutionofoperationsandevents. LeadershipandTeamSupport Provide oversightandsupportSalesandMarketingCoordinators,ensuringdailytasksareperformedinalignmentwithhotel and company standards. Promoteconsistency,efficiency,andprofessionalismacrossadministrativeworkflows. EXPERIENCE REQUIRED Previous experience as a seasoned Sales and Catering Coordinator in an upscale or luxury hotel preferred. Experience providing oversight in a multi-segmented work environment. First-hand knowledge of sales and catering workflows and sales-related systems. Excellent organizational skills, attention to detail and the ability to work under tight deadlines. SPECIAL SKILLS REQUIRED Ability to effectively deal with internal and external clients Highly skilled at Microsoft Word and Excel Thorough organization and time management skills to complete tasks efficiently and timely. Ability to listen effectively, to speak and write English clearly. Excellent knowledge of English grammar and spelling Accurate typing skills at 50 words or more per minute. PHYSICAL DEMANDS Sitting occurs approximately 50% of the time, may sit up to 5 hours a day. 50% of tasks are performed from a non-seated position. These tasks may include touring the hotel and traveling to and from meetings. These and other tasks require sitting, standing, walking, lifting, reaching, pushing, pulling and grasping. Length of time of these tasks may vary from day to day and task to task. EDUCATION REQUIRED High school diploma or equivalent required. LICENSES OR CERTIFICATES None needed. SALARY RANGE $25.60-$32.00/hour BENEFITS INCLUDED FOR FULL-TIME COLLEAGUES Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law) Paid Holidays Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums) Basic Life Insurance, AD&D, and Short-Term Disability (company paid) Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase) 401k plan with Roth option and employer match Free meals while on duty Uniforms and cleaning of uniforms (for applicable positions) Free and discounted hotel stays Discounted parking Guidance Resources – company paid benefit for personal counseling EOE, Including Disability/Veterans About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. Property Overview Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago. For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/chicago/ Source: Hospitality Online #J-18808-Ljbffr