
New Car Sales Associate
Mark Jacobson Toyota, Durham, NC, United States
Automotive Sales Consultant
At Mark Jacobson Toyota, we don't just sell cars we develop high-performing sales professionals who build meaningful careers. Our culture is built on coaching, accountability, and a leadership team that invests in your long-term success. When you win, we win.
We're looking for competitive, relationship-driven salespeople who want to control their income, grow into leadership, and be part of a dealership that's been a community leader for over 30 years. Automotive experience is helpful, but proven sales ability and strong communication skills matter most. This is a performance-based role with uncapped earning potential, a clear growth path, and a team that pushes each other to be the best.
Your income is driven by your performance, not limited by a salary cap.
What You'll Do
As an Automotive Sales Consultant, you'll guide customers through the entire buying experience from first contact to delivery and long-term follow-up. This is a consultative, relationship-focused role where professionalism and communication are key.
Customer Engagement & Relationship Building
Greet customers promptly and professionally
Build rapport by understanding needs, lifestyle, and budget
Lead customers through a consultative buying process
Maintain consistent follow-up via phone, text, email, and CRM
Lead Management & Prospecting
Respond quickly to internet and phone leads
Set and manage appointments to maximize showroom traffic
Maintain organized follow-up schedules
Generate business through referrals, networking, and repeat customers
Product Presentation & Demonstration
Develop strong knowledge of new and pre-owned inventory
Deliver tailored vehicle presentations
Conduct professional test drives that highlight key features
Complete required product and certification training
Sales Process & Deal Management
Present pricing, financing, and protection products clearly
Work with Sales Managers to structure competitive deals
Maintain accurate CRM notes and customer records
Meet and exceed monthly sales goals
Customer Experience & Retention
Coordinate smooth, professional vehicle deliveries
Ensure customers understand features and technology
Follow up after the sale to confirm satisfaction
Build long-term relationships that drive referrals
Professional Development
Participate in ongoing training and leadership development
Track performance metrics and improve closing ratios
Contribute to a positive, team-focused culture
What We're Looking For
Previous sales experience required (automotive preferred)
Strong verbal and written communication skills
Competitive, goal-oriented mindset
Professional appearance and positive attitude
Valid driver's license with clean driving record
Ability to pass background check, MVR, and drug screening
Ready to Build Your Career? If you're driven to succeed, motivated to control your income, and excited to grow with a dealership that promotes from within, we want to meet you. Mark Jacobson Toyota is an Equal Opportunity Employer and an E-Verify employer. All qualified applicants will receive consideration without regard to legally protected characteristics.