Sales Consultant

Sales Consultant

The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.

Responsibilities include:

• Provide excellent customer service and expert advice to ensure a positive shopping experience.
• Engage customers to understand their needs and preferences.
• Assist customers with the retail financing process.
• Manage the ordering of power equipment.
• Assist with receiving, moving, and displaying power equipment products.
• Follow the Indoor Merchandising Guide to ensure products are set and maintained to company standards.
• Conduct power equipment demonstrations when necessary.
• Assist customers in locating items within the store and recommend suitable alternatives.
• Listen to customer concerns and address questions or issues promptly.
• Collect customer contact information for follow-up situations.
• Establish and maintain healthy, long-term relationships with customers.
• Provide expert advice and product knowledge to customers.
• Demonstrate the features and benefits of products.
• Utilize upselling and cross-selling techniques to maximize sales.
• Promote exclusive offers and store loyalty programs.
• Process special orders, operate the POS register, and resolve return issues.
• Collaborate with team members to achieve sales targets.
• Participate in training sessions to stay updated on product knowledge and sales techniques.
• Contribute to visual merchandising efforts.
• Ability to work outdoors in various elements.
• Participate in cross-training for flexibility in various departments.
• Actively participate in learning initiatives.
• Provide friendly, proactive, and professional support to others.
• Perform other duties as assigned.

Essential Qualities for Success include:

• High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
• Proven experience in a sales or customer service role, preferably in a retail environment.
• Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities.
• Results-driven mindset with a focus on achieving sales targets.
• Ability to work in a fast-paced environment.
• Basic computer skills for point-of-sale transactions and inventory management.
• Resilience and a willingness to deal with rejection.
• Excellent negotiation and conflict resolution skills.
• Initiative to devise sales strategies.
• Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
• Proficiency with Microsoft Office Suite.
• Comfortable navigating computer systems and software.

Physical Requirements include:

• Ability to sit or stand for prolonged periods of time.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Ability to verbally communicate effectively with others.
• Must have close visual awareness.
• Ability to use a ladder and/or pallet jack.
• Ability to walk up and down stairs multiple times per day.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.