Overview
We are seeking a driven and analytical Account Manager to oversee a portfolio of customer accounts and support ongoing business growth. This role is responsible for managing account performance, strengthening partner relationships, and collaborating cross-functionally to support eCommerce operations.
The ideal candidate is highly organized, data-driven, and comfortable working in a fast-paced environment. This position plays a key role in analyzing performance, identifying growth opportunities, and executing strategies that align with overall business objectives.
Key Responsibilities
- Manage and grow assigned accounts to meet or exceed sales goals
- Develop accurate sales forecasts based on performance trends, customer behavior, and market conditions
- Analyze account performance on a daily, weekly, and monthly basis to identify opportunities and risks
- Adjust strategies in real-time and partner with leadership on business impact and execution plans
- Build and maintain quarterly forecasts at both category and product levels
- Evaluate product and category performance, identifying successes, gaps, and areas for expansion
- Monitor and report on listing and assortment performance across eCommerce platforms
- Stay informed on consumer trends and buying behavior to enhance the online customer experience
- Collaborate with internal teams to plan assortments and drive incremental revenue growth
- Partner with external stakeholders to strengthen relationships and expand account opportunities
- Support promotional planning and listing optimization efforts
Qualifications
- Bachelor’s degree in Business, Marketing, Merchandising, or a related field
- 3–4 years of experience in account management, preferably within apparel or eCommerce
- Strong background in eCommerce merchandising required
- Advanced proficiency in Microsoft Excel and overall Microsoft Office Suite
- Experience with sales forecasting, budgeting, and financial analysis
- Knowledge of pricing strategies and margin management
- Proven ability to manage and grow external partner relationships
- Strong analytical and problem-solving skills with a data-driven mindset
- Excellent communication and collaboration abilities
- Highly detail-oriented with strong organizational and follow-up skills
- Self-motivated with the ability to take initiative and work independently
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