Aesthetician & Patient Growth Specialist
Derm Artisan, New York, NY, United States
Aesthetician & Patient Growth Specialist at Derm Artisan
Job Description
Job Overview
Derm Artisan is a boutique, injector-led medical aesthetics practice committed to delivering personalized, high-touch treatments that inspire confidence and long-term care. We serve a discerning clientele who value expertise, discretion, and an elevated experience.
We are seeking an Aesthetician & Patient Growth Specialist to join our team in a dual clinical and operational role. This position combines hands‑on aesthetic services with front‑of‑house coordination and patient engagement, supporting both the client experience and the continued growth of the practice.
The ideal candidate is polished, detail‑oriented, and comfortable working in a structured, high‑standard environment. You will play an integral role in delivering exceptional care, guiding patients through their treatment journey, and supporting the day‑to‑day operations of the practice. This role is well‑suited for someone who enjoys both clinical work and patient interaction, and who takes pride in maintaining a seamless, professional environment.
Responsibilities Clinical Services & Aesthetic Treatments
Perform professional aesthetic treatments including facials, peels, and other non‑invasive skin services in alignment with practice standards
Conduct thorough client consultations and skin assessments to support personalized treatment plans
Prepare clients for treatments, ensuring comfort, safety, and proper pre‑ and post‑care guidance
Maintain strict adherence to clinical protocols, sanitation standards, and regulatory requirements
Support the provider by assisting with treatment preparation and ensuring seamless patient flow between services
Educate clients on skincare routines, product recommendations, and ongoing treatment plans to support long‑term results
Maintain treatment rooms to the highest standard of cleanliness, organization, and readiness
Accurately document treatments, notes, and client interactions within the practice management system
Client Experience
Serve as the primary in‑office point of contact, delivering a polished and welcoming client experience from arrival through departure
Manage all client communications (phone, email, web inquiries) and convert qualified leads into booked consultations through timely follow‑up
Oversee appointment scheduling and flow, including confirmations, rescheduling, and securing pre‑bookings prior to checkout
Guide clients through services, pricing, and membership options with clarity and confidence
Manage check‑in/check‑out, payment processing, and membership billing
Maintain accurate client records and ensure booking integrity within the practice management system
Conduct post‑treatment follow‑ups and support ongoing client engagement and review generation
Maintain a clean, organized, and professional front desk environment
Growth & Client Engagement
Support client retention efforts through follow‑ups, recall outreach, and consistent communication
Reinforce treatment plans and ongoing care recommendations to support long‑term client engagement
Assist in identifying opportunities to improve scheduling efficiency, patient flow, and overall client experience
Coordinate with the provider and external partners to support practice growth initiatives
Capture approved in‑office content and provide input on client‑facing messaging as needed
Experience & Skills
2+ years of experience as an aesthetician in a medical aesthetics, dermatology, or clinical spa environment (Required)
Strong client‑facing experience in a high‑end service setting (medical aesthetics, luxury retail, hospitality, or similar)
Confident communicator with the ability to guide clients through services, pricing, and ongoing care recommendations
Highly organized with strong attention to detail and ability to manage multiple priorities in a structured environment
Comfortable working with scheduling systems and EMR platforms, with the ability to maintain accurate and consistent records
Professional demeanor with a polished presence and strong interpersonal awareness
Self‑motivated, dependable, and able to take initiative in a fast‑paced setting
Commitment to maintaining high standards of care, discretion, and client experience
Ability to work Saturdays from 10am - 5pm in‑person
Compensation & Benefits Pay:
$25.00 - $35.00 per hour
Expected hours:
20.0 – 30.0 per week
Benefits:
Employee discount
Flexible schedule
Work Location:
In person
Join us in transforming the patient experience by fostering a culture of compassion, innovation, and growth.
#J-18808-Ljbffr
We are seeking an Aesthetician & Patient Growth Specialist to join our team in a dual clinical and operational role. This position combines hands‑on aesthetic services with front‑of‑house coordination and patient engagement, supporting both the client experience and the continued growth of the practice.
The ideal candidate is polished, detail‑oriented, and comfortable working in a structured, high‑standard environment. You will play an integral role in delivering exceptional care, guiding patients through their treatment journey, and supporting the day‑to‑day operations of the practice. This role is well‑suited for someone who enjoys both clinical work and patient interaction, and who takes pride in maintaining a seamless, professional environment.
Responsibilities Clinical Services & Aesthetic Treatments
Perform professional aesthetic treatments including facials, peels, and other non‑invasive skin services in alignment with practice standards
Conduct thorough client consultations and skin assessments to support personalized treatment plans
Prepare clients for treatments, ensuring comfort, safety, and proper pre‑ and post‑care guidance
Maintain strict adherence to clinical protocols, sanitation standards, and regulatory requirements
Support the provider by assisting with treatment preparation and ensuring seamless patient flow between services
Educate clients on skincare routines, product recommendations, and ongoing treatment plans to support long‑term results
Maintain treatment rooms to the highest standard of cleanliness, organization, and readiness
Accurately document treatments, notes, and client interactions within the practice management system
Client Experience
Serve as the primary in‑office point of contact, delivering a polished and welcoming client experience from arrival through departure
Manage all client communications (phone, email, web inquiries) and convert qualified leads into booked consultations through timely follow‑up
Oversee appointment scheduling and flow, including confirmations, rescheduling, and securing pre‑bookings prior to checkout
Guide clients through services, pricing, and membership options with clarity and confidence
Manage check‑in/check‑out, payment processing, and membership billing
Maintain accurate client records and ensure booking integrity within the practice management system
Conduct post‑treatment follow‑ups and support ongoing client engagement and review generation
Maintain a clean, organized, and professional front desk environment
Growth & Client Engagement
Support client retention efforts through follow‑ups, recall outreach, and consistent communication
Reinforce treatment plans and ongoing care recommendations to support long‑term client engagement
Assist in identifying opportunities to improve scheduling efficiency, patient flow, and overall client experience
Coordinate with the provider and external partners to support practice growth initiatives
Capture approved in‑office content and provide input on client‑facing messaging as needed
Experience & Skills
2+ years of experience as an aesthetician in a medical aesthetics, dermatology, or clinical spa environment (Required)
Strong client‑facing experience in a high‑end service setting (medical aesthetics, luxury retail, hospitality, or similar)
Confident communicator with the ability to guide clients through services, pricing, and ongoing care recommendations
Highly organized with strong attention to detail and ability to manage multiple priorities in a structured environment
Comfortable working with scheduling systems and EMR platforms, with the ability to maintain accurate and consistent records
Professional demeanor with a polished presence and strong interpersonal awareness
Self‑motivated, dependable, and able to take initiative in a fast‑paced setting
Commitment to maintaining high standards of care, discretion, and client experience
Ability to work Saturdays from 10am - 5pm in‑person
Compensation & Benefits Pay:
$25.00 - $35.00 per hour
Expected hours:
20.0 – 30.0 per week
Benefits:
Employee discount
Flexible schedule
Work Location:
In person
Join us in transforming the patient experience by fostering a culture of compassion, innovation, and growth.
#J-18808-Ljbffr