Leasing Manager (Multifamily)
FirstService Residential, Dallas, TX, United States
Job Overview
The leasing consultant plays an integral role in the community by interacting with new prospective and existing residents on a daily basis. This position supports the leasing manager and requires touring and educating prospects on the benefits and lifestyle of living in the community.
Responsibilities
Track all daily phone calls, emails and new prospect traffic to the leasing office.
Interview all new prospects and enter qualified traffic information in the new prospect guest card, especially noting how they learned about the community.
Lock in appointments to visit the community.
After establishing a positive relationship, tour the property with the new guest and secure a commitment to apply for a new home.
Explain the application process and procedures and get the application started.
Arrange for all new lease signings either electronically or in person, and collect funds.
Oversee follow‑up on prospects on a daily basis.
Assist the leasing manager in monitoring renewals in a timely manner and follow‑up on renewal notices.
Ensure all information is entered into Yardi and any other software programs such as on‑site.com.
Assist with all inspections of move‑in apartments to ensure quality standards are met.
Receive all telephone calls and in‑person visits, listening to resident requests, concerns and comments.
Inspect models and available market‑ready units and communicate related service needs to the Property Manager or Maintenance Supervisor.
Skills – Qualifications High school diploma or equivalent. State‑required real estate sales or broker‑s license. Basic computer skills, proficient use of Microsoft Office, experience with Yardi and other management software platforms a plus. Ability to work weekends, ask questions and close sales, and desire to prove sales ability and advance the career.
Experience / Knowledge / Abilities Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices. Ability to perform with minimum supervision and make independent decisions. Multi‑tasking, effectively prioritizing workload, meeting hard and fast deadlines. Team player with strong analytical skills and detail‑oriented organizational abilities.
What We Offer As a full‑time non‑exempt associate, you will be eligible for comprehensive benefits, including multiple medical plans, dental, vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions.
Compensation $25 – $28 per hour
Disclaimer This is not an all‑inclusive job description; management reserves the right to assign or reassign schedules, duties, and responsibilities at any time.
Automated Employment Decision Tool (AEDT) Usage We may use an AEDT in the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating qualifications based on specific job‑related characteristics.
Job Qualifications and Characteristics Assessed The AEDT evaluates candidates based on job qualifications and characteristics relevant to the position, including skills, experience, and competencies determined by the unique needs of each role.
Alternative Selection Process or Reasonable Accommodations Candidates requiring an alternative selection process or a reasonable accommodation may request it through national_recruiting@fsresidential.com.
Requesting Information About the AEDT – NYC Local Law 144 Candidates residing in New York City may request information about the AEDT, including details on the data collected, sources, and retention policies. Requests should be sent to national_recruiting@fsresidential.com. We will respond within 30 days in accordance with Local Law 144.
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Responsibilities
Track all daily phone calls, emails and new prospect traffic to the leasing office.
Interview all new prospects and enter qualified traffic information in the new prospect guest card, especially noting how they learned about the community.
Lock in appointments to visit the community.
After establishing a positive relationship, tour the property with the new guest and secure a commitment to apply for a new home.
Explain the application process and procedures and get the application started.
Arrange for all new lease signings either electronically or in person, and collect funds.
Oversee follow‑up on prospects on a daily basis.
Assist the leasing manager in monitoring renewals in a timely manner and follow‑up on renewal notices.
Ensure all information is entered into Yardi and any other software programs such as on‑site.com.
Assist with all inspections of move‑in apartments to ensure quality standards are met.
Receive all telephone calls and in‑person visits, listening to resident requests, concerns and comments.
Inspect models and available market‑ready units and communicate related service needs to the Property Manager or Maintenance Supervisor.
Skills – Qualifications High school diploma or equivalent. State‑required real estate sales or broker‑s license. Basic computer skills, proficient use of Microsoft Office, experience with Yardi and other management software platforms a plus. Ability to work weekends, ask questions and close sales, and desire to prove sales ability and advance the career.
Experience / Knowledge / Abilities Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices. Ability to perform with minimum supervision and make independent decisions. Multi‑tasking, effectively prioritizing workload, meeting hard and fast deadlines. Team player with strong analytical skills and detail‑oriented organizational abilities.
What We Offer As a full‑time non‑exempt associate, you will be eligible for comprehensive benefits, including multiple medical plans, dental, vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions.
Compensation $25 – $28 per hour
Disclaimer This is not an all‑inclusive job description; management reserves the right to assign or reassign schedules, duties, and responsibilities at any time.
Automated Employment Decision Tool (AEDT) Usage We may use an AEDT in the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating qualifications based on specific job‑related characteristics.
Job Qualifications and Characteristics Assessed The AEDT evaluates candidates based on job qualifications and characteristics relevant to the position, including skills, experience, and competencies determined by the unique needs of each role.
Alternative Selection Process or Reasonable Accommodations Candidates requiring an alternative selection process or a reasonable accommodation may request it through national_recruiting@fsresidential.com.
Requesting Information About the AEDT – NYC Local Law 144 Candidates residing in New York City may request information about the AEDT, including details on the data collected, sources, and retention policies. Requests should be sent to national_recruiting@fsresidential.com. We will respond within 30 days in accordance with Local Law 144.
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