Contract Document Specialist
SCI Shared Resources LLC, New Orleans, LA, United States
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Position Summary
Responsible for the daily processing, analysis, reconciliation, and reporting of contract, reinstatement, cancellation, credit rating, and trust account data across multiple insurers and systems. This role ensures data accuracy, regulatory compliance, timely coordination with Interface Support, and proper documentation of all activities. The position also supports monthly, quarterly, annual, and ad hoc departmental initiatives, audits, and migrations.
Job Responsibilities
Acts as the liaison between SCI and insurance providers on specific tasks and assignments.
Daily review of interface data from various interface vendors
Coordinate with the IT teams in preparation of datafix files for contract cancellations in the point-of-sale system
Review pre and post datafix files to ensure data integrity
Research, resolves and address escalated items during interface file review
Coordinate with the field locations and IT team for contract reinstatement in the point-of-sale system
Collaborate with the team members in preparation of insurance backlog for quarterly reporting
Upload Journal entries on monthly basis
Prepares and reviews assigned account reconciliations.
Experience
Two years of experience in Collections and/or Customer Service or equivalent experience in a related discipline Hands-on experience with contract administration, policy data, or pre-need insurance processing
Associate’s degree or High School Diploma
Knowledge, Skills & Abilities:
Knowledge of basic accounting principles.
Strong analytical and problem-solving skills with high attention to detail
Flexible and adaptable to a fast-paced environment.
Strong communication and interpersonal skills.
Proficient in Microsoft Office, Excel and Access.
Demonstrates a “can-do” attitude, fosters a proactive approach, and brings new ideas to the existing models.
Ability to build professional and trust business relations
Ability to prioritize tasks and respond appropriately to management.
Familiarity with ticketing systems (HEAT or similar) for incident and service request tracking
Postal Code: 70121
Category (Portal Searching): Legal
Job Location: US-LA - Jefferson
Job Profile ID: C01126
Time Type: Full time
Location Name: ACME Mausoleum LLC - Stewart Funeral Home Non Region - Stewart Cemetery Non Region - Stewart Resource Center
Position Summary
Responsible for the daily processing, analysis, reconciliation, and reporting of contract, reinstatement, cancellation, credit rating, and trust account data across multiple insurers and systems. This role ensures data accuracy, regulatory compliance, timely coordination with Interface Support, and proper documentation of all activities. The position also supports monthly, quarterly, annual, and ad hoc departmental initiatives, audits, and migrations.
Job Responsibilities
Acts as the liaison between SCI and insurance providers on specific tasks and assignments.
Daily review of interface data from various interface vendors
Coordinate with the IT teams in preparation of datafix files for contract cancellations in the point-of-sale system
Review pre and post datafix files to ensure data integrity
Research, resolves and address escalated items during interface file review
Coordinate with the field locations and IT team for contract reinstatement in the point-of-sale system
Collaborate with the team members in preparation of insurance backlog for quarterly reporting
Upload Journal entries on monthly basis
Prepares and reviews assigned account reconciliations.
Experience
Two years of experience in Collections and/or Customer Service or equivalent experience in a related discipline Hands-on experience with contract administration, policy data, or pre-need insurance processing
Associate’s degree or High School Diploma
Knowledge, Skills & Abilities:
Knowledge of basic accounting principles.
Strong analytical and problem-solving skills with high attention to detail
Flexible and adaptable to a fast-paced environment.
Strong communication and interpersonal skills.
Proficient in Microsoft Office, Excel and Access.
Demonstrates a “can-do” attitude, fosters a proactive approach, and brings new ideas to the existing models.
Ability to build professional and trust business relations
Ability to prioritize tasks and respond appropriately to management.
Familiarity with ticketing systems (HEAT or similar) for incident and service request tracking
Postal Code: 70121
Category (Portal Searching): Legal
Job Location: US-LA - Jefferson
Job Profile ID: C01126
Time Type: Full time
Location Name: ACME Mausoleum LLC - Stewart Funeral Home Non Region - Stewart Cemetery Non Region - Stewart Resource Center