Customer Experience Specialist (Remote & Multichannel)

A customer service firm in New York is seeking a Customer Service Associate who will provide excellent customer support by assisting customers with inquiries and resolving complaints. The ideal candidate should possess strong communication skills and the ability to handle customer issues professionally. Responsibilities include responding to inquiries through various channels and maintaining accurate records of all interactions. Previous experience in a customer service or retail environment is preferred. The role may involve remote or hybrid operations. #J-18808-Ljbffr