Personal Banker
Commerce Bank, Wichita, KS, United States
About Working At Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself, because our number one investment is you.
Creating an award‑winning culture doesn’t come easy. After 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $20.00 – $24.40 (Amount based on relevant experience, skills, and competencies.)
About This Job
Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance while helping customers with their daily financial challenges. Commerce recognises and rewards talent, skills, and contributions. If this sounds like a fit for you, we’re looking for a new Personal Banker to join our team at our WI East location.
Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long‑lasting relationships with customers, co‑workers, and other areas of the business. Your goal is to uncover each customer’s financial needs and provide solutions that address those needs.
Responsibilities
Receive the tools, resources, and training you need to be successful and have opportunities to further your career with Commerce Bank.
Deliver an excellent customer experience both in person and over the phone to meet customers’ financial needs.
Actively listen to customers so you can make appropriate recommendations that match their needs.
Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
Earn more than your base pay through our quarterly incentive program.
Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are met through needs‑based conversations and sales fulfillment.
Actively listen, understand, and make product and service recommendations based on customer needs to achieve individual and team goals.
Educate customers on retail products and digital solutions that enhance the customer experience and contribute to sales goals.
Ensure financial transactions are completed accurately, efficiently, and in compliance with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Strong sales skills with the ability to provide an excellent customer experience via in‑person and phone interactions.
Ability to meet personal and branch sales and customer service expectations.
Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Adaptability to a variety of situations with an optimistic outlook aligned with our culture and core values.
Proficiency with Microsoft Word, Excel, and Outlook.
Education & Experience
High School diploma or equivalent combination of education and experience required.
1+ years of sales or customer service experience required.
Experience in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This range is for the Personal Banker I or II level job and contemplates a wide range of factors considered in determining the most appropriate level and compensation decisions. The displayed range is $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance‑based incentive plans that correspond to meeting performance goals.
The candidate selected for this position may be eligible for the following employment benefits: employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. We also offer career development, education assistance, and voluntary supplemental benefits.
Click here to learn more.
Location
6424 E 13th Street, Wichita, Kansas 67206
Time Type
Full time
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Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself, because our number one investment is you.
Creating an award‑winning culture doesn’t come easy. After 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $20.00 – $24.40 (Amount based on relevant experience, skills, and competencies.)
About This Job
Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you’ll gain valuable insight into banking and finance while helping customers with their daily financial challenges. Commerce recognises and rewards talent, skills, and contributions. If this sounds like a fit for you, we’re looking for a new Personal Banker to join our team at our WI East location.
Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long‑lasting relationships with customers, co‑workers, and other areas of the business. Your goal is to uncover each customer’s financial needs and provide solutions that address those needs.
Responsibilities
Receive the tools, resources, and training you need to be successful and have opportunities to further your career with Commerce Bank.
Deliver an excellent customer experience both in person and over the phone to meet customers’ financial needs.
Actively listen to customers so you can make appropriate recommendations that match their needs.
Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
Earn more than your base pay through our quarterly incentive program.
Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are met through needs‑based conversations and sales fulfillment.
Actively listen, understand, and make product and service recommendations based on customer needs to achieve individual and team goals.
Educate customers on retail products and digital solutions that enhance the customer experience and contribute to sales goals.
Ensure financial transactions are completed accurately, efficiently, and in compliance with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Strong sales skills with the ability to provide an excellent customer experience via in‑person and phone interactions.
Ability to meet personal and branch sales and customer service expectations.
Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Adaptability to a variety of situations with an optimistic outlook aligned with our culture and core values.
Proficiency with Microsoft Word, Excel, and Outlook.
Education & Experience
High School diploma or equivalent combination of education and experience required.
1+ years of sales or customer service experience required.
Experience in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This range is for the Personal Banker I or II level job and contemplates a wide range of factors considered in determining the most appropriate level and compensation decisions. The displayed range is $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance‑based incentive plans that correspond to meeting performance goals.
The candidate selected for this position may be eligible for the following employment benefits: employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. We also offer career development, education assistance, and voluntary supplemental benefits.
Click here to learn more.
Location
6424 E 13th Street, Wichita, Kansas 67206
Time Type
Full time
#J-18808-Ljbffr