Tier II Desktop Support: PEVS & MACD Specialist

A leading technology services company is seeking a Desktop Support Tier II Specialist in Arlington, Virginia. This role provides specialized support for Prisoner Enrollment and Verification Stations, focusing on hardware maintenance and timely diagnostics. Candidates should have a Bachelor's degree or equivalent experience, with a minimum of 5 years in customer service roles. Strong problem-solving skills and Tier 2 troubleshooting expertise are essential. The position offers an opportunity to significantly contribute to IT support goals. #J-18808-Ljbffr