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Remote Retention Specialist

Smart Start, Inc., Matthews, NC, United States


A customer support company is seeking a Customer Support & Retention Advisor to manage customer interactions related to appointment scheduling and inquiries. This fully remote role requires strong multitasking skills, empathy, and professional communication to handle customer relationships effectively. Ideal candidates should have customer service experience, a high school diploma, and proficiency in CRM systems. Bilingual candidates will receive additional compensation. Enjoy performance incentives and a supportive work environment. #J-18808-Ljbffr